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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">OK! Having clogin work proves that RANCID can connect to the host and (I assume?) authenticate.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">No change in the SVN/GIT/whatever-you-use could mean that either RANCID wasn’t able to retrieve the configuration, wasn’t able to parse the configuration, or wasn’t able to check in
the new version to the repo.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Unfortunately, I’ve found RANCID’s own debugging output to be either nonexistent or unhelpful. I have run into a very similar situation in the past, but sadly I don’t remember what
the problem was. I do remember I had to use system tools to find out what was wrong:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">If you’re running on Linux, you have the strace(1) tool; on OpenBSD, you’ve got ktrace(1); on Solaris you’ve got truss(8); other UNIXes will have roughly-equivalent tools – all these
are similar in that they will trace system calls for you and produce (somewhat-) meaningful output that may help you identify where the failure occurs. E.g. if it’s a permissions error, the strace(8) output may show you the EPERM error message, and if you
look carefully, the path to the file in question. Generally speaking, the strace/ktrace/truss/etc. output will show a failure somewhere in the later part of RANCID’s execution that you can use as a starting point.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">That’s all I’ve got, hopefully someone else has an easier suggestion.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">-Adam<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:#1F5587">Adam Thompson<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:#1F5587">Consultant, Infrastructure Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><img width="220" height="67" style="width:2.2916in;height:.7in" id="Picture_x0020_1" src="cid:image001.png@01D8D897.6DA634E0" alt="MERLIN"></span><span lang="EN-US" style="font-size:9.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:#1F5587">100 - 135 Innovation Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:#1F5587">Winnipeg, MB R3T 6A8<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:#1F5587">(204) 977-6824 or 1-800-430-6404 (MB only)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:#1F5587"><a href="https://www.merlin.mb.ca/"><span style="color:#1F5587">https://www.merlin.mb.ca</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:black"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_2" src="cid:image002.png@01D8D897.6DA634E0"></span><span lang="EN-US" style="font-size:9.0pt;color:#1F5587"><a href="https://teams.microsoft.com/l/chat/0/0?users=athompson@merlin.mb.ca"><span style="color:#1F5587">Chat
with me on Teams</span></a></span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> simon ben <guy20034u@yahoo.com>
<br>
<b>Sent:</b> October 5, 2022 1:16 AM<br>
<b>To:</b> rancid-discuss@shrubbery.net; Adam Thompson <athompson@merlin.mb.ca><br>
<b>Subject:</b> Re: [rancid] rancid suddenly stopped backing up devices<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">Dear Adam,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">Thanks for the quick reply<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">actually I did make a change in router config and also firewall and than ran rancid-run manually but there no update in the revisons neither any email .<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">Thanks and Regards<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">simon<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">On Wednesday, October 5, 2022 at 09:10:12 AM GMT+3, Adam Thompson <<a href="mailto:athompson@merlin.mb.ca">athompson@merlin.mb.ca</a>> wrote:
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">I suspect something broke in your crond(7) or crontab(5)s, since manually invoking rancid seems to work.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">It'll vary depending on your OS (which you didn't specify) but try looking in /var/log/cron for information.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">The breakage may have come from an automatic OS update, but again, without details it's hard to guess.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">But in any case, since clogin still works, it's probably not a RANCID issue at all. You still need to manually involve rancid (like cron would do) and see
if that completes successfully or not.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">Also, the problem could simply be email: maybe RANCID is working fine but the emails aren't making it out. I've run into this more than once when something
external in the email chain changed.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">You've a bit more basic UNIX troubleshooting to do before we start blaming RANCID, I'm afraid. Luckily people here will generally be able to provide some advice
at the OS level, given adequate detail.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">-Adam<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">Get
<a href="https://aka.ms/AAb9ysg" target="_blank">Outlook for Android</a> <o:p></o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-family:"Helvetica",sans-serif;color:#26282A">From:</span></strong><span style="font-family:"Helvetica",sans-serif;color:#26282A"> Rancid-discuss <<a href="mailto:rancid-discuss-bounces@www.shrubbery.net">rancid-discuss-bounces@www.shrubbery.net</a>>
on behalf of simon ben <<a href="mailto:guy20034u@yahoo.com">guy20034u@yahoo.com</a>><br>
<strong><span style="font-family:"Helvetica",sans-serif">Sent:</span></strong> Wednesday, October 5, 2022, 01:01<br>
<strong><span style="font-family:"Helvetica",sans-serif">To:</span></strong> <a href="mailto:rancid-discuss@shrubbery.net">
rancid-discuss@shrubbery.net</a> <<a href="mailto:rancid-discuss@shrubbery.net">rancid-discuss@shrubbery.net</a>><br>
<strong><span style="font-family:"Helvetica",sans-serif">Subject:</span></strong> [rancid] rancid suddenly stopped backing up devices<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">Dear All,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">I had rancid installed couple of months back and working fine with no issues<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">i have rancid version 3.9 with viewvc 1.3.0<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">I just realized that any changes to most devices are not backed up.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">there is no update in revison version neither I receive mail<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">It stopped on sept 21 2022<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">attached a screen shot of the firewall<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">changes to above device is done almost daily.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">i did run clogin deviceip and it logs in succesfully<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">appreciate if someone can advise and help in troubleshooting the issue<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">I checked the logs but there is no clue
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">Thanks and regards<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A">simon<o:p></o:p></span></p>
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