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NeWSprinter 20

Option NPRN-20
Xerox XP-20

PART # DESCRIPTION
370-1553 NeWSprinter 20 (115V & 240V) 1
370-1556 Adjustable Paper Tray
370-1558 Toner Cartridge Option NPTR20-TONER 2
370-1560 Manual Feed Tray
501-2275 SPARCprinter 20 Printer Board
530-2033 Printer Cable, 10M
565-1237
340-2875
370-1557
530-2033
530-2036		 Accessory Kit
Ledger Paper Support Wire
Face Up Outfield Paper Tray
Printer Cable, DB25 to DB25, 10 M
AC Power Cord, 90° CEE22 to NEMA 5-15P
370-1559 Fuser Option NPRN20-FUSER 3
370-1554 Aux Paper/Envelope Feeder Opt NPRN20-AUX-FEEDER
370-1570 Toner 3-Pack Option NPRN20-TONER-3
370-1622
370-1623
370-1625
370-1626
370-1627
370-1628		 Hi-capacity Feeder, Letter, Option NPRN20-HI-FEEDER
Hi-capacity Feeder, A4, Option NPRN20-HI-FEEDER
Hi-capacity Feeder Interface Cable
Hi-capacity Feeder Power Supply
Hi-capacity Feeder Controller Board
Hi-capacity Feeder Front Door
811-1688
811-1749		 Fuser Wick 94K95051 (available from SunExpress)
Fuser Wick
800-7918
800-7919		 NeWSprinter 20 Installation and User's Guide
NeWSprinter 20 Service Manual
  1. Major service is recommended every 600,000 pages.
  2. The life of the Toner Cartridge is 12,000 pages at 5% print coverage on letter or A4 size paper. A J5 status code indicates a low toner condition.
  3. The life of the Fuser is 200,000 pages on letter or A4 size paper.

NeWSprinter 20 Operator Panel

NeWSprinter 20 IOT Test Print

  1. Switch the printer OFF.
  2. Press and hold TEST.
  3. Switch the printer ON.
  4. Release TEST. TEST PRINT 00 is displayed. The printer must warm-up for approximately one minute in order to print a test page.
  5. Press ENTER to start printing the IOT test print. The display indicates the number of test pages printed.
  6. Press ENTER to stop printing the IOT test print.
  7. Switch the printer OFF to exit the IOT Test Print Mode.

NeWSprinter 20 Print Counter

  1. Switch the printer OFF.
  2. Press and hold ENTER.
  3. Switch the printer ON.
  4. Release ENTER. The Operator Panel displays:
    PRINT COUNTER
    SELECTING DG 30
  5. PRESS ENTER. The Operator Panel displays:
    PRINT COUNTER
    XXXXXX DG 30
    X represents a numeric value of 000001 to 999999.
  6. Press TEST or ENTER to exit and cycle the printer power.

NeWSprinter 20 Input Component Tests

  1. Switch the printer OFF.
  2. Press and hold ENTER.
  3. Switch the printer ON.
  4. Release ENTER. The Operator Panel displays:
    PRINT COUNTER
    SELECTING DG 30
  5. PRESS TEST. The Operator Panel displays:
    SENSOR CHECK
    SELECTING DG 02
  6. Press ENTER. The Operator Panel displays:
    SENSOR CHECK
    EXECUTING DG 00
  7. The following input components can be tested: Fuser Exit Sensor, Toner Cartridge Switch, Upper and Lower Paper Size Sensors, Upper and Lower Paper Tray Empty Sensors, Manual Bypass Feature Switch, Interlock Switch, and Test Switch. The input component is functional if the numeric value displayed in the Operator Panel increases when the component is activated.
  8. Switch the printer OFF to exit.

NeWSprinter 20 Output Component Test

  1. Switch the printer OFF.
  2. Press and hold ENTER.
  3. Switch the printer ON.
  4. Release ENTER. The Operator Panel displays:
    PRINT COUNTER
    SELECTING DG 30
  5. PRESS TEST. The Operator Panel displays:
    SENSOR CHECK
    SELECTING DG 02
  6. Press TEST until the desired Test Code is displayed in the Operator Panel. The following output components can be tested:
    Component Test Code
    FUSER TEMP. SET DG 07
    FUSER TEMP. DG 08
    SOLONOID TRAY1 DG 80 (listen for a clicking sound)
    SOLONOID TRAY3 DG 81 (listen for a clicking sound)
    SOLONOID TRAY2 DG 86 (listen for a clicking sound)
    REG. CLUTCH DG 82 (listen for a clicking sound)
    T.CLUTCH TRAY1 DG 84
    T.CLUTCH TRAY2&3 DG 85 (listen for a clicking sound)
    SOLONOID MBF DG 83
    MOTOR MBF DG 87
    MOTOR MAIN &LEDs DG 90
    HVPS(C.COROTRON ) DG 91
    HVPS(DEV. BIAS) DG 92
    HVPS(T.COROTRON ) DG 93
    EXIT DIAG. DG 00

  7. Press ENTER to test the component.
  8. When the MAIN MOTOR &LEDs Test DG 90 is selected, the Motor is activated. To stop the Motor, step through the tests until EXIT DIAG is displayed, then press ENTER.
  9. Switch the printer OFF to exit.

NeWSprinter 20 Status Codes

RAP DESCRIPTION
C3
C5
C9		 No paper tray is detected.
The paper tray is empty.
A paper tray print was requested when there is paper in the manual feed tray.
E2
E3
E4
E5		 A paper jam in the media intake area has occurred.
A paper jam in the transport area has occurred.
A paper jam in the media exit area has occurred.
The top cover is open.
J3
J4
J5		 No toner cartridge is detected.
The toner cartridge has reached end of life.
The toner cartridge is empty.
U1
U2
U4
U6		 The main motor speed dropped below normal during a print cycle.
Laser Failure
Fuser Failure
NVRAM or RAM Failure

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