| FIN |
Impl.
|
Components
Affected |
Description |
| I0569-1 |
R
|
UDWIS/S Host Adapter with 1.28 isp-fcode
(370-2443-02)
|
UDWIS SBus host adapter with isp-fcode 1.28 can cause "invalid command"
error during probe-scsi-all or boot -hv from a StorEdge D1000.
|
| I0552-1 |
C
|
UDWIS/S (370-2443-0X)
DWIS/S (370-1704-0X)
SWIS/S (370-1703-0X)
|
SCSI devices (especially in a multi-hosted configuration) may go offline
after isp errors. Examples of errors:
unix: WARNING: /sbus@a,0/QLGC,isp@2,10000/sd@4,5 (sd229): unix: SCSI transport
failed: reason 'timeout': retrying command
unix: WARNING: /sbus@a,0/QLGC,isp@2,10000/sd@4,5 (sd229): unix: SCSI
transport failed: reason 'timeout': giving up
|
| I0547-1 |
C
|
UDWIS/S (370-2443-01)
|
Intermittently, SCSI devices
connected to a UDWIS card may not be usable after a reboot. This can prevent
a system from booting if the UDWIS card connected to the boot device is
affected. Examples of errors:
unix: sd2044 at QLGC,isp17: target 4 lun 0 unix: sd2044 is /sbus@5d,0/QLGC,isp@1,10000/sd@4,0
unix: Vendor 'SoEG', product '00****7*********', (unknown capacity)
unix: WARNING: /sbus@49,0/QLGC,isp@1,10000 (isp5): unix: Received unexpected
SCSI Reset |
| I0545-1 |
C
|
L1800 Robotics firmware 2.34
L3500 Robotics firmware 2.40 |
The StorEdge L1800 robotics
firmware (2.34), and L3500 robotics firmware (2.40) has dependencies to
the DLT7000 firmware v95. The L1800/L3500 library may fail to detect that
a cleaning operation has completed on DLT drives that support Tape Alert
(v80 - v95). This causes the tape to be left in the drive until a five minute
cleaning timeout period had expired. Once the timeout is reached, the tape
will return to the Load Port Location so the tape can be removed from the
Library. The DLT 7000 drive FRU part number 370-3332-03 (firmware v95) will
encounter the problem if the Tape Alert feature is enabled by the customer. |
| I0523-1 |
R
|
LIBMON 2.0 ATL MULTILINGUAL
CD
(
798-0508-01)
LIBMON 2.0 NON-ATL MULTILINGUAL CD
(855-5008-01)
LibMON 2.0 multilingual Doc Set (855-5008-01) |
Sun StorEdge LibMON 2.0 is
currently supported on Solaris(TM) operating environment releases 2.5.1
and 2.6. Thus, customers wanting to run StorEdge LibMON/LibAgent 2.0 on
Solaris 7 are unable to do so. In response to the above mentioned problem
with StorEdge LibMON 2.0, patches 108014-01, 108015-01, 108016-01 and 108017-1
have been released to the SunSolve database. (9-23-99) |
| I0519-1 |
R
|
Solstice BackUp Server Edition
(794-7575-01) |
Networker may attempt to position
a DLT7000 volume to read the label before the drive has completed the load
sequence. The DLT7000 has a minimum load time of 48 seconds (previously
written) this time may be longer if the tape is blank. The networker product
has no understanding of the DLTs "time to load" or for that matter, any
other tape library's "time to load" value, and may attempt to position the
volume to read the label prior to the drive being at BOT. Should this be
the case, one of the following errors may be returned during the mount request:
tape: verify label operation in progress
media warning:tape opening io error
open error |
| I0495-1 |
R
|
DLT 7000 DRV,8MB for ETL Library
(370-3332-0X )
DLT 7000 DRV-4MB for ETL Library (370-3272-0X) |
There have been numerous reports
of excessive damage to DLT7000 tape drives (pn 370-3332-0X and 370-3272-0X)
either during or prior to it's return to the Distribution Center. Upon further
investigation, it has been noted that the door handle shaft of the DLT7000
tape drive may become twisted and damaged if the handle is not in the closed
position prior to it's return to the Distribution Center. |
| I0448-1
|
C
|
DLT 7000 DRV,4MB for ETL Library
(370-3272-0X)
DLT 7000 DRV,8MB ETL Library (370-3332-0X)
DLT7000 for L1000
(370-3516-0X )
L11000, DLT7000,HOT SWAP DRIVE
(370-3723-0X ) |
DLT 7000 drive Take-Up Leader
and Cartridge Leader misalignment may cause the unit to fail. most of the
reported problems in reference to the DLT7000 failures stem from the current
firmware rev. (v72 or older) of the DLT7000 tape drive which does not allow
the normal "Buckling Process" of the Take-Up Leader and Cartridge Leader
to align properly and insure alignment of the Take-Up Leader and Cartridge
Leader. A new DLT firmware version (v85 or newer) has been released that
will correct many of the various failure conditions. |
| I0435-1 |
R
|
DLT 7000 (370-2847-0X) |
The /kernel/drv/st.conf file
entries are incorrect in Solaris 2.5.1 and 2.6 for the DLT7000 drive. The
use of an incorrect st.conf file entry will cause tape format incompatibility
and poor device performance. In addition, the host system will not recognize
the tape device as a DLT- 7000, but as a generic tape device and will assign
improper tape density codes and device type to tape drive. Example shown
below:
The incorrect st.conf file entry is as follows:
"Quantum DLT7000", "Quantum DLT7000", "DLT7k-data", DLT7k-data = 1,0x36,0,0x1D639,4,0x82,0x83,0x84,0x85,2;
|
| I0407-1 |
R
|
20/35GB DLT Cartridge Tape
(370-2188-01)
DLT Cleaning Cartridge
(370-2189-01) |
The StorEdge DLT tape drives
may encounter problems with swallowed or damaged leaders during the tape
load or unloading process if faulty DLT cartridge tapes are in use. This
FIN has been issued with the intent to assist Enterprise Services field
personnel with the identification of defective DLT cartridge tapes which
could cause damage to the StorEdge DLT tape drive. |
| I0380-2 |
Information Only |
LibMON 1.0 |
SMCC is currently (4/98) shipping
Sun Enterprise Library Monitor 1.0 (LibMON) bundled with the Sun StorEdge
tape libraries that are identified above. At this time LibMON 1.0 is NOT
compatible with any version of Solaris 2.6. Thus, customers using Sun StorEdge
tape libraries on systems installed with Solaris 2.6 will be unable to use
LibMON 1.0. In response to the above stated problem with LibMON 1.0 and
Solaris 2.6 compatibility, Patch ID# 105850-01 was released in order to
resolve the issue. Subsequently, after the release of Patch ID# 105850-01
several escalations have occurred which involved the installation of the
patch. Do not install this patch from the /tmp directory or errors will
occur. |
| I0360-1 |
n/a
|
X6074 ETL 4/1800, 4 Drive
X6075 ETL 7/3500, 2 Drive
X6076 ETL 7/3500, 7 Drive |
The ATL 4/1800 and ATL 7/3500
have temperature sensors that are programmed by the vendor. Some units have
been shipped with sensors that were not programmed (4/97). |
| I0349-1
|
n/a
|
X6073 ETL 7/3500 2 Drive
X6075 ETL 4/1800 2 Drive |
The two tape drive versions
of the ETL 7/3500 and ETL 4/1800 are missing cables, which are needed to
install additional drives (9/97). |
