Document fins/I0385-1
FIN #: I0385-1
SYNOPSIS: Ultra 5 and 10 disk drive options could encounter problems with
invalid labels
DATE: Mar/31/98
KEYWORDS: Ultra 5 and 10 disk drive options could encounter problems with
invalid labels
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Ultra 5 and 10 disk drive options could encounter problems
with invalid labels.
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: Disk label
PRODUCT CATEGORY: Desktop / Ultra 5 / Ultra 10
PRODUCTS AFFECTED:
Mkt_ID Description
------ -----------
A21-UFE1Z9S-64AG Sun Enterprise Ultra 5S
A21-UFE1Z9S-128CG Sun Enterprise Ultra 5S
A21-UFE1Z9S-256CG Sun Enterprise Ultra 5S
A21-UFE1A9J-64AG Sun Enterprise Ultra 5
A21-UFE1A9J-128AG Sun Enterprise Ultra 5
A21-UFE1A9J-128CG Sun Enterprise Ultra 5
A21-UFE1A9J-256CG Sun Enterprise Ultra 5
A22-UEA1Z9S-64AG Sun Enterprise Ultra 10S
A22-UEA1Z9S-128CG Sun Enterprise Ultra 10S
A22-UEA1Z9S-256CG Sun Enterprise Ultra 10S
A22-UEA1Z9S-512CG Sun Enterprise Ultra 10S
A22-UEA1A9J-64AG Sun Enterprise Ultra 10
A22-UEA1A9J-128CG Sun Enterprise Ultra 10
A22-UEA1A9J-256CG Sun Enterprise Ultra 10
A22-UEA1A9J-512CG Sun Enterprise Ultra 10
A22-UEA1A9K-64AG Sun Enterprise Ultra 10
A22-UEA1A9K-128C Sun Enterprise Ultra 10
A22-UEA1A9K-256CG Sun Enterprise Ultra 10
A22-UEA1A9K-512CG Sun Enterprise Ultra 10
A22-UEA1A9L-64AG Sun Enterprise Ultra 10
A22-UEA1A9L-128CG Sun Enterprise Ultra 10
A22-UEA1A9L-256CG Sun Enterprise Ultra 10
A22-UEA1A9L-512CG Sun Enterprise Ultra 10
A22-UEA1A9Q-128CG Sun Enterprise Ultra 10
A22-UEA1A9Q-256CG Sun Enterprise Ultra 10
A22-UEA1A9Q-512CG Sun Enterprise Ultra 10
X5227A FRU, DISK DRIVE 4.3GB EIDE
PART NUMBERS AFFECTED:
Part Number Description
----------- -----------
F370-3176-01 FRU, DISK DRIVE 4.3GB EIDE
REFERENCES:
N/A
PROBLEM DESCRIPTION:
Customers and Field Service Representatives that install X-option add-on
IDE disk drives or who are replacing an existing Ultra 5 or Ultra 10 disk
drive FRU, will encounter the following error when attempting to use the
format utility from the systems console:
# format
Searching for disks...WARNING: /pci@1f,0/pci@1,1/ide@3/dad@1,0 (dad1):
corrupt label - wrong magic number
WARNING: /pci@1f,0/pci@1,1/ide@3/dad@1,0 (dad1):
corrupt label - wrong magic number
NOTE* Example screen output only. The number of messages will vary depend-
ing upon how many devices without labels have been installed.
Upon further investigation, it has become evident that NEW x-option and
FRU IDE disk drives are un-labeled.
CORRECTIVE ACTION:
Customers and Field Service Representatives that encounter the problem
of "corrupt label - wrong magic number" after installing add-on X-opton
IDE disk drives OR who replaces an existing IDE disk drive FRU, are
prompted to perform the following workaround:
1. After an IDE disk drive FRU or x-option IDE add-on drive has been
installed in the system (Ultra 5 or Ultra 10), follow the routine
service procedure to boot the system.
2. Invoke the "format utility" and observe the following:
*Example screen output for ONE IDE disk drive added to the system.
# format
Searching for disks...WARNING: /pci@1f,0/pci@1,1/ide@X/dad@X,0 (dadX):
corrupt label - wrong magic number
WARNING: /pci@1f,0/pci@1,1/ide@3/dad@X,0 (dadX):
corrupt label - wrong magic number
AVAILABLE DISK SELECTIONS:
0. c0t1d0 <ST34342A cyl 8892 alt 2 hd 15 sec 63>
/pci@1f,0/pci@1,1/ide@X/dad@X,X
*1. c0t1d0 <ST34342A cyl 8892 alt 2 hd 15 sec 63>
/pci@1f,0/pci@1,1/ide@3/dad@X,0
Specify disk (enter its number): 1
3. Then select the disk number appropriately, *in this case disk 1 is the
newly connected disk.
Selecting c0t1d0
No defect list found
[disk formatted, no defect list found]
FORMAT MENU:
disk - select a disk
type - select (define) a disk type
partition - select (define) a partition table
current - describe the current disk
format - format and analyze the disk
repair - repair a defective sector
show - translate a disk address
label - write label to the disk
analyze - surface analysis
defect - defect list management
backup - search for backup labels
verify - read and display labels
save - save new disk/partition definitions
volname - set 8-character volume name
!<cmd> - execute <cmd>, then return
quit
format> label
4. Select the option "label" to label the selected drive.
Ready to label disk, continue? y
5. Confirm "y" for the above question.
*After "y" is specified a NEW label will be written to the drive.
6. At the "format" prompt enter quit.
format> quit
7. Now that the IDE disk drive has been labeled follow routine service
procedures to partition the disk drive.
*The next time that the "format utility" is invoked, the "corrupt
label-
wrong magic number" should not be evident if the IDE disk drive has been
labeled correctly.
COMMENTS:
Beginning May 1, 1998, all Ultra 5 and Ultra 10 hard drive x-options
will arrive from the factory pre-formatted, pre-partitioned, and pre-
labeled, and it will no longer be necessary to follow the above
instructions for partitioning, and labeling.
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