Document fins/I0697-1
FIN #: I0697-1
SYNOPSIS: Recommended patches for Sun Blade 1000, Sun Blade 2000 and Sun Fire
280R Systems
DATE: Jul/18/01
KEYWORDS: Recommended patches for Sun Blade 1000, Sun Blade 2000 and Sun Fire
280R Systems
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Recommended patches for Sun Blade 1000, Sun Blade 2000
and Sun Fire 280R Systems.
Sun Alert: Yes
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: Sun Blade 1000/2000 & Sun Fire 280R URL
PRODUCT CATEGORY: Desktop / SW Admin
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
- A28 ALL Sun Blade 1000 -
- A29 ALL Sun Blade 2000 -
- A35 ALL Sun Fire 280R -
X-Options Affected
------------------
- - - - -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
- - -
REFERENCES:
BugId: Refer to the following URL:
http://hes.east/wcwg/products/excalibur/patches_index.html
http://hes.east/wcwg/products/littleneck/patches_index.html
PatchId: Refer to the following URL:
http://hes.east/wcwg/products/excalibur/patches_index.html
http://hes.east/wcwg/products/littleneck/patches_index.html
URL: http://hes.east/wcwg/products/excalibur/patches_index.html
http://hes.east/wcwg/products/littleneck/patches_index.html
http://sunsolve.East.Sun.COM/cgi/retrieve.pl?doc=infodoc%2F27524&zone_32=27524
Infodoc: 27524
PROBLEM DESCRIPTION:
This FIN should communicate to the field the importance of downloading
various highly recommended Sun Blade 1000, Sun Blade 2000, Sun Fire
280R patches for improved system stability from the following URL which
contains the most up-to-date and comprehensive information regarding
Sun Blade 1000, Sun Blade 2000 and Sun Fire 280R patches. The URL
below contains BugIds, Patches, Resolutions and other related
information for these platforms. It is imperative that the field knows
and utilizes the information found within the following URL:
http://cpre-amer.east/vsp/desktop/products/excalibur/patches_index.html
http://cpre-amer.east/vsp/wgs/products/littleneck/patches_index.html
CPRE has identified a set of patches for the Sun Blade 1000, Sun Blade
2000 and Sun Fire 280R systems which must be installed to insure system
stability. Running the Sun Blade 1000, Sun Blade 2000 and Sun Fire
280R systems without these required patches may affect system
performance and availability. It is highly recommended that these
patches be installed.
The list of Sun Blade 1000 and Sun Blade 2000 required patches may be found
at the following URL:
http://cpre-amer.east/vsp/desktop/products/excalibur/patches_index.html
Also the list of Sun Fire 280R required patches may be found at the
following URL:
http://cpre-amer.east/vsp/wgs/products/littleneck/patches_index.html
This site contains comprehensive information regarding support for the
Sun Blade 1000, Sun Blade 2000 and Sun Fire 280R platforms. The patch
matrix found at this URL will be regularly updated with any new
required patches for the Sun Blade 1000, Sun Blade 2000 and Sun Fire
280R.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| X | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| | REACTIVE (As Required)
---
CORRECTIVE ACTION:
An Authorized Enterprise Field Service Representative may avoid the
above mentioned problems by following the recommendations as shown
below.
1) Determine the set of required patches by accessing the following
URLs:
a) For the Sun Blade 1000 and Sun Blade 2000 platforms:
http://cpre-amer.east/vsp/desktop/products/excalibur/patches_index.html
b) For the Sun Fire 280R platform:
http://cpre-amer.east/vsp/wgs/products/littleneck/patches_index.html
a) Firmware patches requiring special install instructions:
------------------------------------------------------------
| PatchID # | SunFire-280R | Sun Blade 1000/2000 |
|============================================================|
| 
111228 or later | YES (1) | YES (1) |
|---------------------+---------------+----------------------|
| 111292 or later | YES | YES |
|---------------------+---------------+----------------------|
| 109962 or later | YES | YES |
|---------------------+---------------+----------------------|
| 111649 or later | YES (2) | YES (2) |
------------------------------------------------------------
(1) See FIN I0658-1 to determine if this patch applies
(2) See FIN I0723-1 to determine if this patch applies
b) Solaris 8 patches:
------------------------------------------------------------
| PatchID # | SunFire-280R | Sun Blade 1000/2000 |
|============================================================|
| 112396 or later | YES | YES |
|---------------------+---------------+----------------------|
| 111293 or later | YES | YES |
|---------------------+---------------+----------------------|
| 111111 or later | YES | YES |
|---------------------+---------------+----------------------|
| 111310 or later | YES | YES |
|---------------------+---------------+----------------------|
| 108987 or later | YES | YES |
|---------------------+---------------+----------------------|
| 108528 and 112953 | |
| or | |
| 108528 or later | YES | YES |
|---------------------+---------------+----------------------|
| 109882 or later | YES | YES |
|---------------------+---------------+----------------------|
| 110723 or later | YES | YES |
|---------------------+---------------+----------------------|
| 110460 or later | YES | YES |
|---------------------+---------------+----------------------|
| 109888 or later | YES | YES |
------------------------------------------------------------
c) Solaris 9 patches:
------------------------------------------------------------
| PatchID # | SunFire-280R | Sun Blade 1000/2000 |
|============================================================|
| 113184 | | |
| or | | |
| 112233 or later | YES | YES |
|---------------------+---------------+----------------------|
| 113025 or later | YES | NO |
------------------------------------------------------------
NOTE: The patches noted are the minimum level required for the Sun Fire
280R, Sun Blade 1000 and Sun Blade 2000 platforms. Please periodically
check for the latest available patch revisions on SunSolve. To
check for the most up-to-date recommended patch matrix, it is
necessary to refer to the above URL from time to time.
COMMENTS:
None
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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All released FINs and FCOs can be accessed using your favorite network
browser as follows:
SunWeb Access:
--------------
* Access the top level URL of http://sdpsweb.ebay/FIN_FCO/
* From there, select the appropriate link to query or browse the FIN and
FCO Homepage collections.
SunSolve Online Access:
-----------------------
* Access the SunSolve Online URL at http://sunsolve.Corp/
* From there, select the appropriate link to browse the FIN or FCO index.
Internet Access:
----------------
* Access the top level URL of https://infoserver.Sun.COM
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General:
--------
* Send questions or comments to finfco-manager@Sun.COM
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