Document fins/I0723-1
FIN #: I0723-1
SYNOPSIS: Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris
releases from DVD media without a firmware patch
DATE: Oct/12/01
KEYWORDS: Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris
releases from DVD media without a firmware patch
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris
releases from DVD media without a firmware patch.
Sun Alert: No
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: Toshiba DVD-ROM drives
PRODUCT CATEGORY: Storage / Service
PRODUCTS AFFECTED:
Systems Affected
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Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
- A23 ALL Ultra 60 -
- A27 ALL Ultra 80 -
- A28 ALL Sun Blade 1000 -
- A34 ALL Enterprise 220R -
- A26 ALL Enterprise 250 -
- A33 ALL Enterprise 420R -
- A25 ALL Enterprise 450 -
- A35 ALL Sun Fire 280R -
- A30 ALL Sun Fire V880 -
- E3000 ALL Ultra Enterprise 3000 -
- E3500 ALL Ultra Enterprise 3500 -
- E4000 ALL Ultra Enterprise 4000 -
- E4500 ALL Ultra Enterprise 4500 -
- E5000 ALL Ultra Enterprise 5000 -
- E5500 ALL Ultra Enterprise 5500 -
- E6000 ALL Ultra Enterprise 6000 -
- E6500 ALL Ultra Enterprise 6500 -
- S24 ALL Sun Fire 6800 -
- N08 ALL Netra ct 800 -
- N04 ALL Netra T 1120 -
- N03 ALL Netra T 1125 -
- N15 ALL Netra T 1400 -
- N14 ALL Netra T 1405 -
X-Options Affected:
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Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
X6168A - ALL OPT Internal DVD-ROM 10X -
X5883A - ALL MEDIATRAY 10X DVD-ROM -
SG-MT1-H2D1T1 - ALL MEDIATRAY HD2 DVD1 TP1 RACK -
SG-XMT1-H2D1T1 - ALL MEDIATRAY HD2 DVD1 TP1 -
SG-XMTST1-H2D1T1 - ALL MEDIATRAY SRVRTOP HD2 DVD1 TP1 -
SG-MT1-H2D2 - ALL MEDIATRAY HD2 DVD2 RACK -
SG-XMT1-H2D2 - ALL MEDIATRAY HD2 DVD2 -
SG-MT1-H3D1 - ALL MEDIATRAY HD3 DVD1 RACK -
SG-XMT1-H3D1 - ALL MEDIATRAY HD3 DVD1 -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
390-0025-01 Toshiba DVD-ROM SD-M1401 -
REFERENCES:
BugId: 4467424 - Toshiba DVD-ROM 1401-Requires a microcode update
under Solaris.
PatchId: 
111649 - Hardware/DVD: Toshiba DVD 1401 firmware.
DOC: Sun Spectrum InfoExpress, Sept 2001 -> estimate only.
Doc: man page 'optdload'
PROBLEM DESCRIPTION:
Future releases of the Solaris Operating Environment will be made
available on DVD media. The Toshiba SD-M1401 DVD Drive, supplied as an
internal option on Sun systems, will not be able to boot these versions
of Solaris from DVD media due to a block size incompatibility issue.
This problem is only present when booting the Solaris OE from DVD
media. The problem DOES NOT apply if reading data from DVD, or booting
and reading the Solaris OE from CD media.
Approximately 160,000 Toshiba DVD-ROM drives (p/n 390-0025-01) have
shipped since August of 2000. The installed customer base at that time
was predominantly running Solaris 2.5.1. A decision was made to modify
the DVD-ROM drive (by means of a jumper) to include 512-byte block
support for Solaris 2.5.1. The standard media sector today is 2k bytes
per block. Beginning with Solaris 2.6 and going forward, Sun moved to
the industry standard 2K block size.
Now that Sun plans to ship the Solaris OE on DVD media, DVD drives must
be able to read this 2K block size media format. Upgraded Toshiba DVD
drives (P/N 390-0025-02) were phased into Sun manufacturing in July of
2001 with ECO W0_21203. This unit includes version 1009 firmware
(upgraded from 1007) which provides 512 byte block size support when
Solaris 2.5.1 CD media is present, but otherwise defaults to 2K byte
block size for later Solaris OE releases (Solaris 2.6 and later) on
either CD-ROM or DVD-ROM media types.
The technical cause of the current DVD drive problem is that the glm
device driver used for these drives uses a MODE SENSE command to
determine the block size of the media. This command reads the state of
the drive block-size jumper which is set for 512 bytes. The driver
should use the READ CAPACITY command, which will read the actual block
size of the media.
Toshiba has provided microcode version 1009 as a fix for this problem.
All older Toshiba SD-M1401 drives (shipped prior to July of 2001) must
be patched in order to read the 2K byte block size media format. A
patch is available through SunSolve.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| x | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
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| | REACTIVE (As Required)
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CORRECTIVE ACTION:
An Authorized Enterprise Services Field Representative may avoid the
above mentioned problems by following the recommendations as shown
below.
Install Patch 111649 for all Toshiba SD-M1401 drives having part
number 390-0025-01. This patch is compatible with Solaris releases
2.5.1, 2.6, 7, and 8.
COMMENTS:
None.
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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