SE9900 DUMPS

There are three different methods of gathering information from a SE9900 array. 
Each method gathers different information that is vital to resolving 
complicated issues.  This document will explain what each type of method is 
and it's importance.

1. FDCOPY
An FDCOPY will gather and compress all log information for the subsystem. This 
log information is stored in two places: C:/DKC200/LOG and the F: drive, which 
is the Flash memory card.  The Flash memory card has the most up to date log 
information and the FDCOPY gathers the Log information from both locations.  
The output of this file will be saved to a .lzh file and can be saved to the FD 
or the HD, which can be changed with a [<control> <shift> <h>].  If you save to
the HD the file will be saved to the C:/DKC200/tmp directory with a file name 
of Hdcp.lzh.  The FDCOPY does not run a dump, it only gathers files and 
previously run dumps.  The previously run dumps can be dumps from MP's during 
operation or actual dumps that have been run manually.  Note that the 
previously run dumps are removed during an FDCOPY.

2. Manual Dump
A Manual Dump is also known as a one touch dump.  It gathers dump information 
from all adapters (Micro processors) in the subsystem.  The output of a manual 
dump will be located in the C:/DKC200/TMP directory with a filename of 
Hdcp.lzh.  Note that it is necessary that a Mantenance status display and 
version status should be run before doing a dump.  The maintenance status 
display and the version status cause the subsystem to gather the most current 
information.  We want to make sure that the most accurate information is 
gathered in the dump.

3. Auto Dump
An Auto Dump = FDCOPY + Manual Dump. When performing an Auto Dump select the 
Normal and HDD options then hit OK to kick off the dump.  If a FDCOPY is taken 
prior to an Auto Dump the dump information has already been removed by the 
FDCOPY process and therefore the Auto Dump will not contain the vital 
information as the dumps no longer exist. The auto dump will overwrite any 
previous FDCOPY's so it is essential that you rename any previously run 
FDCOPY's, so that the FDCOPY output is not lost.  Always check for previously 
run FDCOPY outputs and make sure to note the file generated date so that we 
don't overwrite the old information.