SRDB ID   Synopsis   Date
48148   Sun Fire[TM] 15K: SC Post fails after running SUNvts   30 Oct 2002

Status Issued

Description
- Problem Statement: 

SC POST fails RIO EBus 2 tests after SUNvts has been run on the system controller.

- Symptoms:      
System Controller Power On Self Test Failed. Cause: CP1500 POST Passed; SC POST v1.18 Failed,
Test 2: RIO EBus2 Tests, Subtest 6: RIO EBus2 IChip Test

A. SMS fails to start after running SUNvts on the system controller due to the following
SSCpost failure:

reg_test: Data Compare Failed for IChip Status Reg 1
WARNING: Data Compare Failed:
Addr: 0x000001ff.10600000
Exp: 0xfb
Got: 0xff
XOR: 0x04
Raw: 0xff
Msk: 0xff
FAIL: Test of IChip Status Reg 1 Register failed
SUBTEST: RIO EBus2 IChip Test FAILED
TEST 2: RIO EBus2 Tests FAILED
PHASE 3: CB Main Bridge Testing FAILED
Extended POST Failed.
WARNING: Data Compare Failed:
Addr: 0x000001ff.608c0000
Exp: 0x17
Got: 0xff
XOR: 0xe8

B. The following error is posted to the SC console due to the above failure:

ifconfig: plumb: eri1: Bad file number
WARNING: man_open_ctl: eri open failed, error 6
ifconfig: plumb: scman0: Bad file number
configuring IPv4 interfaces: hme0 scman1.
moving addresses from failed IPv4 interfaces: eri1 (moved to hme0) scman0 
 (couldn't move, no alternative interface).

C. A software reset of the system controller does not clear the condition.            

SOLUTION SUMMARY:
- Troubleshooting:

A. If the above SC Post failure occurs, determine:

 - Was SUNvts running on the SC?

 - Were any FRU exchanges occurring?  

 - Was there any attempt to re-seat the system controller?

B. If SUNvts was running on the system controller prior to this failure occurring,
a hard POR (power-on reset) is required to clear the condition. You must power cycle
the SC. From the Main SC, use the poweroff/poweron command to cycle power on the failing
SC. If it is the Main SC which is failing, use the circuit breaker which controls the
SCMB. It is not necessary to cycle power on the SCPER board. 

C. If this failure is persistent after a power cycle of the system controller, then the
failure is not due to SUNvts and a swap of the system controller may be required.

- Resolution:

A.  Currently, there is no permanent resolution to the problem. The issue is being
investigated by PDE via esc 539212.

- Summary of part number and patch ID's 

- References and bug IDs

4721319: SCPOST fails RIO EBus 2 tests after VTS has been run.

- Additional background information:

- Meta-Data/Problem categorization:

Product/Platform: SF15K 
Category:

- Keywords

SC extended post RIO eri vts 

            

INTERNAL SUMMARY:

SUBMITTER: Gino Valencia BUG REPORT ID: 4721319 APPLIES TO: Hardware/Sun Fire /15000 ATTACHMENTS:


Copyright (c) 1997-2003 Sun Microsystems, Inc.