[rancid] Rancid CVS issue

[Ingle, Vicky]

We have a linux server where in Rancid 3.1 and below is the cronjob (run as user pp71402)

root at neptune:(06-24 23:14): /root
# su - pp71402
pp71402 at neptune:(06-24 23:14): /users/pp71402/aws
# crontab -l
30 0 * * * /usr/bin/php /users/pp71402/public_html/netadmin/rancid.php
30 1 * * * /users/pp71402/rancid/bin/rancid-run
30 5 * * * /usr/bin/sudo /bin/chmod a+rw /users/pp71402/rancid/var/MA/configs/*
30 6 * * * /usr/bin/php /users/pp71402/public_html/netadmin/getinfo.php

So we can see that the rancid-run is scheduled to be run every night. But it's not downloading the configs for all the devices. 

I have verified that I'm able to login to those devices via clogin without any issues, I have checked the router.db file and they are listed correctly.
Secondly routers.up files reports the devices as up. When I try to see the logs, the devices are not listed in it. So not sure what parameters/logs to check for further troubleshooting

Thanks & Regards,
Vicky Ingle
CIS I&O Operations Command Center
Desk: 508-215-0999 / Ext: 69280


-----Original Message-----
From: Ingle, Vicky 
Sent: Friday, June 23, 2017 3:23 PM
To: 'rancid-discuss at shrubbery.net' <rancid-discuss at shrubbery.net>
Subject: RE: Rancid CVS issue

Please approve this query, let me know if there are no updates on the device will it download the configs? I have scheduled rancid to run every night, but when I try to see the updates it now getting updated on a daily basis.

Need assistance on priority, as we are running on a production environment.

Thanks & Regards,
Vicky Ingle
CIS I&O Operations Command Center
Desk: 508-215-0999 / Ext: 69280


-----Original Message-----
From: Ingle, Vicky 
Sent: Friday, June 23, 2017 3:07 PM
To: 'rancid-discuss at shrubbery.net' <rancid-discuss at shrubbery.net>
Subject: RE: Rancid CVS issue

Hi team,

Can someone assist me here.

Thanks & Regards,
Vicky Ingle
CIS I&O Operations Command Center
Desk: 508-215-0999 / Ext: 69280


-----Original Message-----
From: Ingle, Vicky 
Sent: Friday, June 16, 2017 1:50 PM
To: 'rancid-discuss at shrubbery.net' <rancid-discuss at shrubbery.net>
Subject: FW: Rancid CVS issue

Hi team,

Can anyone assist me on this issue?

Thanks & Regards,
Vicky Ingle
CIS I&O Operations Command Center
Desk: 508-215-0999 / Ext: 69280


-----Original Message-----
From: heas at shrubbery.net [mailto:heas at shrubbery.net] 
Sent: Friday, June 16, 2017 1:09 PM
To: Ingle, Vicky <Vicky_Ingle at bose.com>
Cc: rancid at shrubbery.net
Subject: Re: Rancid CVS issue

Fri, Jun 16, 2017 at 04:10:40PM +0000, Ingle, Vicky:
> Hi,
> 
> I'm having issues with our rancid/CVS config, as its not updating in a timely manner. We do have a cronjob.
> 
> Let me know if someone from the technical team can work with me on this.

please see rancid FAQ for various CVS FAQs and/or email to rancid-discuss at shrubbery.net with contents of the group's logs and the output of cvs update for the group.