Document fcos/A0127-1
FCO #: A0127-1
SYNOPSIS: Quad-FastEthernet SBus X1049A cards now available for E10000 systems
shipped with the Quad-Ethernet SBus X1058A cards
DATE: Mar/20/98
KEYWORDS: Quad-FastEthernet SBus X1049A cards now available for E10000 systems
shipped with the Quad-Ethernet SBus X1058A cards
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD CHANGE ORDER
(For Authorized Distribution by SunService)
SYNOPSIS: Quad-FastEthernet SBus X1049A cards now available for E10000 systems
shipped with the Quad-Ethernet SBus X1058A cards.
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: E10000 Quad-FastEthernet
PRODUCT CATEGORY: Server / Networking / Ethernet
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
E10000 E10000 ALL Ultra Enterprise E10000 Server -
HPC10000 E10000 ALL Sun HPC 10000 Server -
PART NUMBERS AFFECTED:
Part Number Description
----------- -----------
n/a
(SCSI Devices)
Type Vendor Model SerialNumber(Min) SerialNumber(Max) Firmware
---- ------ ------- ------------------ ------------------ --------
n/a
REFERENCES:
WO_12226
WO_12344
805-3739-10 Installation Note for QFE Sbus card
PROBLEM DESCRIPTION:
At the time UE10000 systems were initially shipped, QFE SBus Card had
FCS'ed on other enterprise system platforms but testing was not complete
on the UE10000 in time to fill orders shipped with UE10000. A deviation
was written to allow the X1058A QEC SBus Card product to ship as a
substitute until the X1042A (now EOL'ed) or, in this case, the X1049A
had completed the necessary test cycle.
Testing is now complete with the X1049A QFE SBus Card (605-1547-02)
on the UE10000 systems. The QFE Sbus card X1049A (605-1547-02) is
qualified for use with Ultra Enterprise E10000 systems. Customers that
have received a X1058A product on deviation are eligible to get a
X1049A QFE SBus Card (605-1547-02) product on a one-for-one substitution.
Please read the SPECIAL CONSIDERATIONS section for due process.
IMPLEMENTATION:
---
| X | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
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| | UPON FAILURE
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REPLACEMENT TIME ESTIMATE: 30 minutes
SPECIAL CONSIDERATIONS:
Only customers listed in the Customer List file are eligible for this program.
This file is available from Edist following the FCO Supporting Documents link.
The Point Patch mentioned below is not required if the 605-1597-03 is
installed,
as this patch is included on the CD that comes with this part.
CORRECTIVE ACTION:
Order the following assembly, quantities based on information in Customer List;
605-1597 (-02 or -03) Assy, QFE (X1049A) SBus 2.0
Remove the X1058A Quad-Ethernet SBus card (501-2062-XX) and install the
605-1597-02 or -03 (501-4837-02) according to the Installation Note
(805-3739-10).
Install 
105531 POINT PATCH for QFE driver if required.
COMMENTS:
The 605-1597-02 includes the QuadFastEthernet SBus card (501-4837-02), the
QFE 2.0 CD, and the Installation Note.
The 605-1597-03 includes the QuadFastEthernet SBus card (501-4837-02), the
QFE 2.1 CD, and the Installation Note.
BILLING TYPE:
Warranty: Sun will provide parts at no charge under Warranty
Service. On-Site Labor Rates are based on how the
system was initially installed.
Contract: Sun will provide parts at no charge. On-Site Labor Rates
are based on the type of service contract.
Non Contract: Sun will provide parts at no charge. Installation by
Sun is available based on the On-Site Labor Rates
defined in the Price List.
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Implementation Footnote:
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i) In case of Mandatory FCOs, SunService will attempt to contact all known
customers to recommend the part upgrade.
ii) For controlled proactive swap FCOs, SunService mission critical support
teams will initiate proactive swap efforts for their respective accounts,
as required.
iii) For Replace upon Failure FCOs, SunService partners will implement the
necessary corrective actions as and when they are required.
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Internet Access:
_______________
* Access the top level URL of https://infoserver.Sun.COM
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General:
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Send questions or comments to finfco-manager@cte.Corp
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