Document fins/I0358-1
FIN #: I0358-1
SYNOPSIS: Possibility of stripping the mounting screws of the E450 Power Supply
due to mechanical interference on the chasis.
DATE: Nov/04/97
KEYWORDS: Possibility of stripping the mounting screws of the E450 Power Supply
due to mechanical interference on the chasis.
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Possibility of stripping the mounting screws of the E450 Power
Supply due to mechanical interference on the chasis.
PRODUCT CATEGORY: System
PRODUCTS AFFECTED:
A25-UXX1-9S-XXXCD Enterprise 450 Server series
X9682A X-Option, 560W Power Supply for Enterprise 450
PART NUMBERS AFFECTED:
300-1302-02 560W Power Supply
F300-1302-02 FRU, 560W Power Supply
300-1359-01 560W Power Supply
F300-1359-01 FRU, 560W Power Supply
REFERENCES:
805-0430-10 Ultra450 Workstation Owner's Guide
805-0429-10 E450 Server Owner's Guide
PROBLEM DESCRIPTION:
There is a small exposure with the E450 power supply X-option and
FRU's. This is due to a mechanical interference between the E450
system chassis and the inner side of the power supply ejectors.
Manufacturing has been seeing 1 or 2 rejects per week for stripped
screws and this is the root cause.
The X-options and FRUs that are out in the field may exhibit this
problem and the installer could conceivably strip a screw.
CORRECTIVE ACTION:
When removing/replacing a power-supply, DO NOT use excessive force to
tighten the mounting screws. Check for binding of the mounting screws
during tightening, If binding occurs back-out and re-tighten the screw
to alleviate the binding of the screw.
COMMENTS:
The E450 chassis manufacturer will correct this interference issue in
the coming months.
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