Document fins/I0411-1
FIN #: I0411-1
SYNOPSIS: Installation Instructions for QFE Sbus Card on a E10000.
DATE: Aug/04/98
KEYWORDS: Installation Instructions for QFE Sbus Card on a E10000.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Installation Instructions for QFE SBus Card on a E10000
TOP FIN/FCO REPORT: No
PRODUCT_REFERENCE: E10000 QFE Sbus Card Installation Procedure.
PRODUCT CATEGORY: Server / Networking / Ethernet
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
- E10000 All Ultra Enterprise 10000 -
X-Options Affected
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X1049A - - Sun Quad Fast Ethernet 2.0 Sbus Card -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
501-4837-02 Sun Quad FastEthernet 2.0 Sbus Card -
REFERENCES:
MANUAL: 805-3739-10 Installation Instructions for the QFE SBus card,
1049A,on a E10000
URL: http://marvin.west/pubs
PROBLEM DESCRIPTION:
Some concern has been raised by Engineering regarding the install-
ation of Quad FastEthernet Sbus Card(s) (X1049A) on E10000 systems
in the field. This FIN serves as a reference in an effort to add-
ress this issue.
The installation of the QFE Sbus Card (X1049A) on an E10000 domain
running Solaris 2.5.1 or 2.6HW2 will require 'special instructions'
to successfully complete the installation. These instructions are
unnecessary if the Enterprise 10000 is running Solaris 2.6 HW3/98
or later.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| x | REACTIVE (As Required)
---
CORRECTIVE ACTION:
PRIOR to installing the Quad FastEthernet sbus card(s) on an E10000
domain running Solaris 2.5.1 or 2.6 HW2, Enterprise Services field
personnel are prompted to reference the "Installation Instructions
for the QFE Sbus Card Model 1049A on a E10000 manual" in order to
complete ALL of the required actions for a successful QFE Sbus card
installation.
Copies of the QFE installation instructions can be obtained from:
http://marvin.west/pubs then select the link to:
3/98 Starfire Service Set And Assorted Docletts(QFE,Proc Upgrade,PCI)
COMMENTS:
The 1049A QFE card must be at hardware revision -02 (501-4837-02) to
properly operate in the E10000 system. The -01 version (501-4837-01)
is NOT supported on the Ultra Enterprise 10000 System.
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Implementation Footnote:
________________________
i) In case of MANDATORY FINs, Enterprise Services will attempt to contact
all affected customers to recommend implementation of the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical sup-
port teams will recommend implementation of the FIN (to their respective
accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the need
arises.
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