Document fins/I0426-1
FIN #: I0426-1
SYNOPSIS: EXX00 Disk Card Status LEDs changed to "OFF-ON-OFF" on boot
up with Solaris 2.6 HW 5/98 or above.
DATE: Sep/25/98
KEYWORDS: EXX00 Disk Card Status LEDs changed to "OFF-ON-OFF" on boot
up with Solaris 2.6 HW 5/98 or above.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: EXX00 Disk Card Status LEDs changed to "OFF-ON-OFF"
on boot up with Solaris 2.6 HW 5/98 or above.
TOP FIN/FCO REPORT: No
PRODUCT_REFERENCE: EXX00 Disk Card Status LEDs.
PRODUCT CATEGORY: Server / System Board
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
- E4000 - Ultra Enterprise 4000 -
- E4500 - Ultra Enterprise 4500 -
- E5000 - Ultra Enterprise 5000 -
- E5500 - Ultra Enterprise 5500 -
- E6000 - Ultra Enterprise 6000 -
- E6500 - Ultra Enterprise 6500 -
X-Options Affected
------------------
X5161A - - OPT INT DISKBD 4GB/7200 FSWCSI -
X5162A - - OPT INT DISKBD 8GB/7200 FSWCSI -
SOLMS-26EW9999 - - SOLARIS 2.6 5/98 ENGLISH SVR -
SOLMS-26EW999A - - SOLARIS 2.6 5/98 FRENCH SERVER -
SOLMS-26EW999B - - SOLARIS 2.6 5/98 GERMAN SERVER -
SOLMS-26EW999C - - SOLARIS 2.6 5/98 JAPAN SERVER -
SOLMS-26EW999E - - SOLARIS 2.6 5/98 ITALIAN SRV -
SOLMS-26EW999F - - SOLARIS 2.6 5/98 SPANISH SRV -
SOLMS-26EW999G - - SOLARIS 2.6 5/98 SWEDISH SRVR -
SOLMS-26EW999H - - SOLARIS 2.6 5/98 KOREAN SRVR -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
501-3113-0X EXX00 Disk Card w/o Disks -
501-4168-0X EXX00 Disk Card w 2x 2.1GB Disks -
501-5137-0X EXX00 Disk Card w 2x 4.2GB Disks -
REFERENCES:
BugId: 4110347
Manual: 802-3845-11 Ultra Enterprise 4000/5000/6000 System Manual
Manual: 805-2632-10 Enterprise 4500/5500/6500 System Reference Manual
PROBLEM DESCRIPTION:
Prior to Solaris 2.6 HW 5/98 the EXX00 disk card status LEDs were
set to (ON-OFF-ON) while the system was running or rebooted. This
was in contrast with other board LED patterns within the same EXX00
server i.e. SBus I/O boards, CPU Memory boards etc.
Example shown below:
EXXOO Disk Card LED protocol (prior to Solaris 2.6 5/98):
____________________________________________________
| |
| |
| O O O O O |
|_________ __________|
|_________|______________________________|_________|
^ ^ ^
ON-OFF-ON
However, with the delivery of Enterprise Server Dynamic Reconfig-
uration (DR), a feature of Solaris 2.6 HW 5/98, the back plane is
rescanned (for new components) when performing DR operations, and
the Disk Card LEDs are reset to the "true state" of
"OFF-ON-OFF".
An engineering decision was made to change the disk card status LED
protocol to reflect the "true state". This is the true/correct state
for the disk card which is "Low Power" mode. The Disk Card service
model and status LED pattern will now be consistent with the other
boards within the EXX00 system.
Consequently, the result of this action has caused some confusion in
the field, that EXX00 disk card(s) have malfunctioned after DR opera-
tions.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| X | REACTIVE (As Required)
---
CORRECTIVE ACTION:
Enterprise Services field personnel and systems administrators sup-
porting EXX00 systems upgraded to Solaris 2.6 HW 5/98 or above, should
now recognize that Disk Card status LEDs on EXX00 servers (shown below)
is indicative of a NORMAL functioning EXX00 Disk Card.
____________________________________________________
| |
| |
| O O O O O |
|_________ __________|
|_________|______________________________|_________|
^ ^ ^
OFF-ON-OFF
COMMENTS:
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Implementation Footnote:
________________________
i) In case of MANDATORY FINs, Enterprise Services will attempt to contact
all affected customers to recommend implementation of the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical sup-
port teams will recommend implementation of the FIN (to their respective
accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the need
arises.
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