Document fins/I0484-1
FIN #: I0484-1
SYNOPSIS: Problems loading Solaris 2.5.1 Supplement CD on E250's running
Solaris 2.5.1 11/97.
DATE: Apr/07/99
KEYWORDS: Problems loading Solaris 2.5.1 Supplement CD on E250's running
Solaris 2.5.1 11/97.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Problems loading Solaris 2.5.1 Supplement CD on E250's
running Solaris 2.5.1 11/97.
TOP FIN/FCO REPORT: No
PRODUCT_REFERENCE: E250 loading Supplement CD
PRODUCT CATEGORY: Server / SW Admin
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
A26-AA A26 ALL E250 SERVER BASE CONFIGURATION -
A26-AA-R A26 ALL E250 SERVER BASE CONFIG (RACK) -
X-Options Affected
------------------
- - - - -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
250M9-100-W999 E250 SUPPLEMENT CD -
REFERENCES:
BugId: 4209527
ESC: 519008
PROBLEM DESCRIPTION:
The Enterprise 250 supplement CD's installation script may fail under
Solaris 2.5.1 11/97. An explanation of the failure, as described in
bugId 4209527 is provided below:
The install script internally calls 2.5.1_install but it may fail
because platform/SUNW,Ultra-250 may not yet exist. The 2.5.1_install
has to install platform/SUNW, Ultra-250 but it uses 'uname -i' and then
quits the installation.
To reproduce the problem:
1) install Solaris2.5.1 11/97 onto Enterprise 250
2) Install E250 supplement -> failed.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
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| X | REACTIVE (As Required)
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CORRECTIVE ACTION:
Customers and Enterprise Field Service representatives may avoid the
above mentioned problem with installing the Enterprise 250 supplement
CD by following the recommendation shown below:
After installing the operating system (solaris 2.5.1 11/97), login
as root and enter the following commands:
#cd /platform
#ln -s sun4u SUNW,Ultra-250
#cd /usr/platform
#ln -s sun4u SUNW,Ultra-250
#sync
#reboot
After the system reboots, you can do install the Solaris 2.5.1
Supplement for Sun Enterprise 250 Servers.
COMMENTS:
This work around has been added to the release notes.
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Implementation Footnote:
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i) In case of MANDATORY FINs, Enterprise Services will attempt to contact
all affected customers to recommend implementation of the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical sup-
port teams will recommend implementation of the FIN (to their respective
accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the need
arises.
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