Document fins/I0542-1
FIN #: I0542-1
SYNOPSIS: Ultra 80 based systems may be unable to reboot after a network
installation.
DATE: Dec/24/1999
KEYWORDS: Ultra 80 based systems may be unable to reboot after a network
installation.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Ultra 80 based systems may be unable to reboot after a
network installation.
TOP FIN/FCO REPORT: No
PRODUCT_REFERENCE: Ultra 80 net install errors
PRODUCT CATEGORY: Server / SW Admin; Desktop / SW Admin;
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
- A33 All Enterprise 420R 4-way Server -
- A27 ALL Ultra 80 -
X-Options Affected
------------------
- - - - -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
- - -
REFERENCES:
BugId: 4292660, 4292661
PROBLEM DESCRIPTION:
Enterprise 420R and Ultra 80 systems may be unable to reboot after
performing a network installation (interactive or jumpstart) from a
modified Solaris 2.6 5/98 net install image that was patched via the
modify_install_server script found on the 'Operating Environment
Installation CD September 1999' CD (part number 704-6914-10). After
OS installation, the system doesn't reboot due to the missing
SUNW,Ultra-80 platform link:
Boot device: /pci@1f,4000/scsi@3/disk@0,0 File and args:
boot: cannot open kernel/unix
Enter filename [kernel/unix]:
This problem is seen if you select any software metacluster other
than Entire Distribution Plus OEM. In the other software
metaclusters (Core/End-user/Programmers/Entire Distribution),
the sun4u platform link packages (SUNWvplr.u, SUNWvplu.u, SUNWvplxw)
aren't dynamically installed because the SUNW,Ultra-80 test is
missing from the SMCCplatformtest dynamic test. Therefore, patch
107497 (SUNW,Ultra-80 platform link) doesn't get installed
after the OS installation is done.
This problem only happens on systems that will be running Solaris 2.6.
Systems using Solaris 7 will not experience this problem.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| X | REACTIVE (As Required)
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CORRECTIVE ACTION:
Authorized Service Representatives and Enterprise Customers should note
the recommendation shown below to avoid encountering problems with the
network installation of E420R and Ultra 80 systems:
Modify SMCCplatformtest in the 2.6 5/98 netinstall image to
include the check for SUNW,Ultra-80. The file is located in
<image>/Solaris_2.6/Tools/Boot/usr/sbin/install.d/dynamic_test.
The contents of the file will look like this:
#!/bin/sh
#
# This shell script is to interface with SHWP's parse_dynamic_clustertoc
#
# This test checks if the platform is a SUNW pure-clone
#
#PLATFORM_TOKEN=`/sbin/uname -i`
PLATFORM_TOKEN=`prtconf | sed -n -e '5s:[ /]:_:g' -e 5p -e 6q`
case "$PLATFORM_TOKEN"
in
SUNW,Ultra-5_10) exit 0;;
SUNW,Ultra-60) exit 0;;
SUNW,Ultra-80) exit 0;; <<-- Insert this line
SUNW,Ultra-250) exit 0;;
esac
exit 1
Another workaround is to select the 'Entire Distribution Plus OEM' (SUNWCXall)
software metacluster or manually select 'SMCC platform links'
in the 'Customize Software' menu for the other software metaclusters.
COMMENTS:
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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