Document fins/I0543-2
FIN #: I0543-2
SYNOPSIS: Installation of Solaris 2.6 hw3 on a Netra t1 will fail unless the
image has a kernel update patch applied.
DATE: Mar/03/00
KEYWORDS: Installation of Solaris 2.6 hw3 on a Netra t1 will fail unless the
image has a kernel update patch applied.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: Installation of Solaris 2.6 hw3 on a Netra t1 will fail
unless the image has a kernel update patch applied.
TOP FIN/FCO REPORT: No
PRODUCT_REFERENCE: Netra t 1XXX series 2.6 installation failures
PRODUCT CATEGORY: Server / SW Admin;
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected on I0543-1 only
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- Netra t1 100 Netra t1 Server -
- Netra t1 105 Netra t1 Server -
These are the products added on -2
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- Netra t1 1120 Netra t1 Server -
- Netra t1 1125 Netra t1 Server -
- Netra t1 1400 Netra t1 Server -
- Netra t1 1405 Netra t1 Server -
X-Options Affected
------------------
- - - - -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
704-6914-XX CD,S2.5.1/S2.6 419MHZ (CS3) -
REFERENCES:
PatchId: 105181 or Greater
FIN: I0543-1
PROBLEM DESCRIPTION:
From FIN I0543-1
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Installation of Solaris 2.6 hw3 on a Netra t 1120/25 with 440Mhz
processors or any Netra t 1400/05 will fail unless the image has kernel
update patch 105181-XX (-10 or above) is applied. The installation of
Solaris 2.6 hw3 affects on every systems that has 440MHz processors.
Sample Error Message:
ok boot net
Resetting ...
Netra t1 (UltraSPARC-IIi 440MHz), No Keyboard
OpenBoot 3.10.24 ME, 256 MB memory installed, Serial #11094363.
Ethernet address 8:0:20:a9:49:5b, Host ID: 80a9495b.
Executing last command: boot net
Boot device: /pci@1f,0/pci@1,1/network@3,1 File and args:
2ec00 hostname: <hostname>
domainname: sun.com
root server: <server name>
root directory:
/export/install/media/sol_2_6_hw3_sparc/Solaris_2.6/Tools/Boot
SunOS Release 5.6 Version Generic_105181-05 [UNIX(R) System V Release
4.0]
Copyright (c) 1983-1997, Sun Microsystems, Inc.
SUNW,hme0: Link Down - cable problem?
SUNW,hme0: Link Down - cable problem?
SUNW,hme0: Link Down - cable problem?
SUNW,hme0: Link Down - cable problem?
SUNW,hme0: Link Down - cable problem?
SUNW,hme0: Link Down - cable problem?
Additions for FIN I0543-2;
--------------------------
This update adds the Netra t 1120 / 1125 / 1400 / 1405 to the product
affected section since they are also updated by the above problem. No
other changes have been made.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| X | REACTIVE (As Required)
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CORRECTIVE ACTION:
Enterprise Customers and Authorized Enterprise Field Service
Representatives may avoid the above mentioned installation
problem by following the recommendation shown below:
The recommended solution for this problem is to create an install
server containing the Solaris 2.6 image, download the patch 105181
or greater from SunSolve and apply that patch to the image using
installpatch -C (as documented in the Solaris 2.6 installation
manual). If the installation must be done using a cdrom, then the user
must first obtain a copy of CD0 "Operating Environment Installation
cdrom (September 1999)" part number 704-6914-xx. They can then boot
from this cd and follow the instructions presented at the console
before inserting the standard installation cd.
COMMENTS:
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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SunWeb Access:
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-----------------------
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Supporting Documents:
---------------------
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appropriate
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Internet Access:
----------------
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General:
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