Document fins/I0569-1
FIN #: I0569-1
SYNOPSIS: UDWIS SBus Host Adapter with isp-fcode 1.28 can cause "invalid
command" during probe-scsi-all or boot -hv from a StorEdge D1000.
DATE: Mar/31/00
KEYWORDS: UDWIS SBus Host Adapter with isp-fcode 1.28 can cause "invalid
command" during probe-scsi-all or boot -hv from a StorEdge D1000.
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: UDWIS SBus Host Adapter with isp-fcode 1.28 can cause
"invalid command" during probe-scsi-all or boot -hv
from a StorEdge D1000.
TOP FIN/FCO REPORT: No
PRODUCT_REFERENCE: isp-fcode 1.28 probe error
PRODUCT CATEGORY: Server / SW Admin; Desktop / SW Admin;
Storage / SW Admin
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
- A11 ALL Ultra Enterprise 1 -
- A12 ALL Ultra Enterprise 1E -
- A14 ALL Ultra Enterprise 2 -
- SC1000 ALL Sparc Server 1000 -
- SC2000 ALL Sparc Server 2000 -
- E3000 ALL Ultra Enterprise 3000 -
- E3500 ALL Ultra Enterprise 3500 -
- E4000 ALL Ultra Enterprise 4000 -
- E4500 ALL Ultra Enterprise 4500 -
- E5000 ALL Ultra Enterprise 5000 -
- E5500 ALL Ultra Enterprise 5500 -
- E6000 ALL Ultra Enterprise 6000 -
- E6500 ALL Ultra Enterprise 6500 -
- E10000 ALL Ultra Enterprise 10000 -
X-Options Affected
------------------
X1065 - - Opt Ultra Dwis Hostadapter -
- A1000 ALL StorEdge A1000 -
- - ALL Netra st A1000 -
- D1000 ALL StorEdge D1000 -
- - ALL Netra st D1000 -
- A3500 ALL StorEdge A3500 -
- - ALL StorEdge L280 tape library -
- - ALL StorEdge L700 tape library -
- - ALL StorEdge L1000 tape library -
- - ALL StorEdge L1800 tape library -
- - ALL StorEdge L3500 tape library -
- - ALL StorEdge L11000 tape library -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
370-2443-02 OPT ULTRA DWIS/s HOST ADAPTER -
REFERENCES:
BugId: 4304883, 4312636
ECO: WO_16478
FIN: I0547-1
FCO: AO163-1
ESC: 524801
PROBLEM DESCRIPTION:
Any system installed with a UDWIS/S pn 370-2443-02 (isp-fcode 1.28)
has the possibility of displaying "invalid command" messages during
POST, "probe-scsi-all" at the ok prompt, or booting IF the variable
"diag-switch?" is set to "true".
Sample system configuration and error messages;
UDWIS/S card (isp-fcode 1.28, pn 370-2443-02) is installed on a
Sunfire (+) Ultra Enterprise E3X00 - E6X00 systems with "diag-switch?"
set to "true".
An "invalid command" message will be displayed after a "power
on" or
during a "probe-scsi-all" or after a system boot, as follows.
power on
::
probing memory Bank #x 0 + 0 :256Megabytes
proving UPA Slot at 1e,0 SUNW,ffb
probing /sbus@1f,0 at 0,0 Nothing there
probing /sbus@4,0 at 4,0 QLGC,isp invalid command sd st <=== Error shown
here
8-slot Sun Enterprise E4500/E5500, No Keyboard
OpenBoot 3.2.23, 1280 MB memory installed, Serial #7973729.
Ethernet address 8:0:20:79:ab:61, Host ID: 8079ab61.
{0} ok probe-scsi-all
/sbus@5,0/SUNW,fas@3,8800000
/sbus@4,0/QLGC,isp@2,10000
invalid command <=== Error shown here
Target 0
Unit 0 Disk SEAGATE ST34501WCSUN4.2G05589803454449
Copyright (c) 1997 Seagate
All rights reserved
Rebooting with command: boot -hv
Boot device: /sbus@4,0/QLGC,isp@2,10000/sd@0,0 File and args: -hv
sd seek 0 0 sd read-blocks ffc60000 0 40
returns 40
returns 0
sd seek 200 0 returns 0
invalid command <==== Error shown here
Loading ufs-file-system package 1.4 04 Aug 1995 13:02:54.
FCode UFS Reader 1.11 97/07/10 16:19:15.
sd seek 0 0 sd read-blocks ffc60000 0 40
returns 40
returns 0
sd seek 2000 0 returns 0
sd seek 8000 0 sd read-blocks ffc60000 40 40
returns 40
returns 0
sd seek 104000 0 sd read-blocks ffc60000 820 40
returns 40
returns 0
Upon further investigation, it has been noted that this is normal
behavior for the UDWIS/S FCode 1.28 when the "diag-switch?" variable
is set to "true". The debugging code in FCode 1.28 will intentionally
respond with an "invalid command" message. This is is not a bug and
does not cause any loss of functionality (reference Bug ID 4304883 or
Esc# 524801).
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| X | REACTIVE (As Required)
---
CORRECTIVE ACTION:
Enterprise Customers and authorized Field Service Representatives may
avoid the above mentioned problem UDWIS/S invalid command error messages
by following the recommendation as shown below;
1. Before attempting to boot a system with a UDWIS/S card installed;
. Be sure to set the diag-switch?" to false as shown below:
. Be sure not to set the key-switch to diag positon.
EXAMPLE:
Hardware Power ON
8-slot Sun Enterprise E4500/E5500, No Keyboard
OpenBoot 3.2.23, 1280 MB memory installed, Serial #7973729.
Ethernet address 8:0:20:79:ab:61, Host ID: 8079ab61.
{0} ok setenv diag-switch? false <==== change from true to false
COMMENTS:
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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