Document fins/I0609-5
FIN #: I0609-5
SYNOPSIS: The latest firmware for StorEdge T3 and T3+ Arrays is available in
patches 109115-xx and 112276-xx
DATE: Jan/31/02
KEYWORDS: The latest firmware for StorEdge T3 and T3+ Arrays is available in
patches 109115-xx and 112276-xx
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: The latest firmware for StorEdge T3 and T3+ Arrays is available
in patches 109115-xx and 112276-xx.
Sun Alert: No
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: T3 StorEdge Array firmware
PRODUCT CATEGORY: Storage / SW Admin
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
-----------------
- Anysys ALL System Platform Independent -
X-Options Affected
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Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
- T3 ALL T3 StorEdge Array -
- T3+ ALL T3+ StorEdge Array -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
- - -
REFERENCES:
Manual: 950-3479-06 - SPEC PURPLE SYSTEMS
PatchID: 109115-xx - T3: System Firmware Update.
PatchID: 112276-xx - T3+: System Firmware Update
URL:
http://sunsolve/cgi/retrieve.pl?doctype=coll&doc=patches/109115&type=0
for T3
http://sunsolve/cgi/retrieve.pl?doctype=coll&doc=patches/112276&type=0
for T3+
PROBLEM DESCRIPTION:
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|From FIN I0609-1:|
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During T3 StorEdge Array factory testing (with Firmware level 1.13),
specifically hot plug simulations under margin corner case conditions,
the factory observed an instance of 1 in 1000 results of stray IOCBs
(Input/Output Control Block) and a tray failover condition. This
condition is resolved with the release of Firmware 1.14. No data
corruption was experienced during factory testing, but in determining
root cause of the stray IOCBs, engineering determined such an
occurrence is theoretically possible.
Root cause determined there is a bug in the Qlogic firmware level 1.13
where an overloaded data structure field (meaning the field is used for
different values depending on the context of the code being executed)
was being returned to the overriding firmware when the field didn't
have the correct data. The result was a bad linked list pointer that
resulted in stray IOCB errors being detected in the upper firmware
layers.
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|Update for FIN I0609-2:|
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In this -2 revision, the following has been updated to FINI0609-1:
1) Minimum recommended firmware levels for all T3 StorEdge Arrays was
upgraded to v1.16 from v1.14 as of Nov. 1, 2000 on the SYNOPSIS section.
2) All the BugIds which are fixed by patch 
109115 are listed in
the REFERENCE section. The patch was updated from 109115.
3) More patches were added in the REFERENCE section to fix the problems
associated with Veritas VM 3.0.4 and 3.1.
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|UPDATE FOR FIN I0609-3:|
-----------------------
In this -3 revision, the following has been updated to FINI0609-2:
1) The minimum recommended firmware levels for all T3 StorEdge Arrays
(except Cluster configurations) was upgraded to v1.16c from v1.16
as of April 12, 2001 in the SYNOPSIS section.
2) Firmware 1.16c fixes the problem described in BugID# 4419265
alternate master controller becoming disabled in a T3ES partner pair
configuration.
3) All the BugIds which are fixed by patch 109115 are listed in
the REFERENCE section. The patch was updated from 109115.
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|UPDATE FOR FIN I0609-4:|
-----------------------
The current firmware revision for StorEdge T3 controllers is now 1.17b
for all configurations. This
firmware provides additional robustness above and beyond that provided
by the 1.16c release especially in fault injection scenarios. Because
of this additional level of robustness, migrating production systems
to 1.17b is highly recommended. The current
controller firmware is included with Patch 109115.
The only difference between 1.17b and 1.17a firmware is one fix that
only applies to systems running partner pair configurations in
multi-initiator or Cluster configurations.
NOTE: The Sun StorEdge T3 disk tray was formerly known as the
Sun StorEdge T300 prior to final product shipment. Most
of the Sun StorEdge T3 disk tray user documentation
has been updated to reflect the new name; however, there
are some related software components (such as the
Sun StorTools diagnostic package) that still reference this
product as the Sun StorEdge T300. Users should be aware
that both the Sun StorEdge T3 and Sun StorEdge T300 names
refer to the same product and are equivalent in terms of
product features and functionality.
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|UPDATE FOR FIN I0609-5:|
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Changed the Synopsis to include T3+ Patch 112276-xx. Also, removed the
reference to specific firmware revisions to make the FIN apply to any
future firmware updates for the StorEdge T3 and T3+ Arrays.
In the Corrective Action, added Patch 112276-xx for the StorEdge T3+
Array.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| X | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| | REACTIVE (As Required)
---
CORRECTIVE ACTION:
The following recommendation is provided as a guideline for authorized
Enterprise Services Field Representatives and Warranty Customers who
may be encountering the above mentioned problem.
The two patches listed below provide numerous bugId fixes and enhancements
for StorEdge T3 and T3+ Arrays. It is recommended that these arrays be
updated with the latest firmware.
Install Patch 109115-xx to update all T3 StorEdge Arrays with the
latest firmware. The patch README shows all of the bug fixes and provides
detailed instructions for completing the update. Please adhere to the
following URL for the latest patch:
http://sunsolve/cgi/retrieve.pl?doctype=coll&doc=patches/109115&type=0
for T3
Install Patch 112276-xx to update all T3+ StorEdge Arrays with the
latest firmware. The patch README shows all of the bug fixes and provides
detailed instructions for completing the update. Please adhere to the
following URL for the latest patch:
http://sunsolve/cgi/retrieve.pl?doctype=coll&doc=patches/112276&type=0
for T3+
To determine the current firmware level of a T3 Array, use this method:
1) Telnet to the T3
2) Login
3) Run the 'ver' command
Example:
$telnet t3
Trying 129.150.47.115...
Connected to purple15.
Escape character is '^]'.
pSOSystem (129.150.47.115)
Login: root
Password: <---- Must type password here
T300 Release 1.16c 2001/04/15 16:55:46 (129.150.47.115)
t3:/:<1> ver
T300 Release 1.16c 2001/04/15 16:55:46 (129.150.47.115)
(In this case, the firmware version is 1.16c)
COMMENTS:
None
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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All released FINs and FCOs can be accessed using your favorite network
browser as follows:
SunWeb Access:
--------------
* Access the top level URL of http://sdpsweb.ebay/FIN_FCO/
* From there, select the appropriate link to query or browse the FIN and
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-----------------------
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* From there, select the appropriate link to browse the FIN or FCO index.
Supporting Documents:
---------------------
* Supporting documents for FIN/FCOs can be found on Edist. Edist can be
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tion" and click on "FIN & FCO attachments", then choose the
appropriate
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Internet Access:
----------------
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General:
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* Send questions or comments to finfco-manager@Sun.COM
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