Document fins/I0690-1
FIN #: I0690-1
SYNOPSIS: The patchId# 
111261, and 111262 must be installed on N8400 and
N8600 to support better
DATE: Jul/20/01
KEYWORDS: The patchId# 111261, and 111262 must be installed on N8400 and
N8600 to support better
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
SYNOPSIS: The patchId# 111261, and 111262 each added an additional
applications to support better for the Storage N8400 and N8600.
Sun Alert: No
TOP FIN/FCO REPORT: Yes
PRODUCT_REFERENCE: Storage N8400 and N8600 patches
PRODUCT CATEGORY: Storage / Service
PRODUCTS AFFECTED:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
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- ANYSYS - System Platform Independent -
X-Options Affected
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- N8400 ALL Sun Storage N8400 Array -
- N8600 ALL Sun Storage N8600 Array -
PART NUMBERS AFFECTED:
Part Number Description Model
----------- ----------- -----
- - -
REFERENCES:
BugId: 4408737 - GUI fails to add group.
4449237 - Vol command can not access T3 arrays with
2 digit target IDs.
PatchId: 111262: Filer 1.1: GUI enhancements Patch.
111261: Filer 1.1: CLI enhancements Patch.
Manual: 806-6887-10: Sun StorEdge N8400 Filer Service Manual.
806-6891-10: Sun StorEdge N8600 Filer Service Manual.
PROBLEM DESCRIPTION:
This FIN highlights the importance of applying these two patches that
are required to be installed in order to avoid the possibility of data
loss. These patches are necessary ONLY if a complete system rebuild is
required with use of recovery CD # 798-3574-01. There are no customer
shipments at risk.
If these two patches are not installed while system is rebuilt, the
following problems can occur as a result of some files that are missing
for example longer time to system bootup and eventual system hang.
Patch 111261 adds the missing logging statement to the V1.1 Cli vol
command. Without this patch, logging would be disabled for all
volumes/filesystems. FSCK time could be extremely long and the loss of
data a possibility.
Patch 111262 adds a pull down menu V1.1 management GUI. When in a
NIS environment, this allows for the download of the NIS user info
from the NIS master onto the Sun Storage N8400 or N8600. Without this
option, clients would not be able to mount Sun Storage file systems.
Missing logging statement in the Sun Storage v1.1 Cli vol command and
missing download pull down menu in the V1.1 management GUI.
Sun Storage V1.1 Vol command and GUI have been fixed. A new image was
sent to Operations on Apr/13/01. PatchIds 111261 and 111262 are
required ONLY if a system is rebuilt with use of recovery CD 798-3574-01.
IMPLEMENTATION:
---
| | MANDATORY (Fully Pro-Active)
---
---
| X | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| | REACTIVE (As Required)
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CORRECTIVE ACTION:
The following recommendation is provided as a guideline for authorized
Enterprise Services Field Representatives who may encounter the above
mentioned problem.
Please perform the following procedure:
1. Complete rebuild via recovery CD 798-3574-01.
2. Obtain following patches 111261 and 111262 from Sun Solve.
3. Install patches via patchadd command.
NOTE: No reboot is necessary.
COMMENTS:
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Implementation Footnote:
i) In case of MANDATORY FINs, Enterprise Services will attempt to
contact all affected customers to recommend implementation of
the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical
support teams will recommend implementation of the FIN (to their
respective accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the
need arises.
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-----------------------
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General:
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