All Sun Microsystems employees, including SEs, SSEs, and Sun Professional Services employees, are required to use Enterprise Installation Standard (EIS) methodology to preform installs on certain high end products.This requirement also extends to installations preformed by any of Sun Microsystem's Strategic Partners.

The following products must be installed under EIS. The date that the EIS methodology was first required (per memos by the VP of Sun Support Services) is as follows:

• Sun Fire 15K: January 15, 2002
• Sun Cluster 3.0: August 27, 2002
• Sun StorEdge[TM] 9900 Series: November 5, 2002

EIS CDs are released at the end of every month. Installation personnel should have the lastest EIS-CD set available.

You can obtain further information from the EIS home page at: http://sunweb.germany/EIS.

How can you verify that EIS was used for an installation?

Check for the existence of a log file in /var/sun/EIS-CD.log (on older systems GOLD-CD-log).

(This will be picked up by the Sun[TM] Explorer tool as well, reportedly from versions 3.5.1 onwards.)

The log file will show you:

• The date on which setup-standard was run
• Which EIS-CD version was used
• With recent EIS-CDs, it will show which actions were selected via setup-standard

Setup-standard will show:

• Which patch groups were run and when
• If there has been subsequent updating of patches using the EIS-CD
• Which scripts on the CD were run

NOTE: If for whatever reason the directory /var/sun is deleted after install, then the info is lost. If you DO see the log file, you can be reasonably sure of the situation. However, presence of the log file itself does not guarantee that the installer has adhered 100% to the methodology.

There is is also a tool called INSTINFO on the EIS-CD that enables installations to be tracked.

INSTINFO comprises two parts:

1) The INSTINFO script which is run by the installer when the installation is completed. The installer is instructed to do this via the EIS technical installation checklists.

2) Software on the GEO explorer database "back-end".

Instinfo report page for AMERICA and APAC can be found at http://gothia.sweden/joakim/explorerweb/instinfo/amer/

Instinfo report page for EMEA can be found at http://gothia.sweden/joakim/explorerweb/instinfo/emea/

Links to Grant Ruesch memos requiring EIS methodology for products.

Sun Fire 15K (January 15, 2002): http://sunweb.germany/EIS/Web/announcements/EIS-Global-Rollout-Announcement.txt

Sun Cluster 3.0 (August 27, 2002): http://sunweb.germany/EIS/Web/announcements/EIS-for-cluster.txt

Sun StorEdge 9900 (November 5, 2002): http://sunweb.germany/EIS/Web/announcements/EIS-for-SE9900.txt

By: John Goggin - ES -High Availability Systems

January 15, 2003