SRDB ID |
|
Synopsis |
|
Date |
21527 |
|
Resolving intermittent Ultra Enterprise 3500 internal boot disk failures |
|
3 Jan 2000 |
Booting from an Ultra Enterprise 3500 internal drive fails with "invalid wwn"
and "can't open boot device". The boot drive, as well as all drives on the
boot drive's fibre loop cannot be seen with probe-fcal-all at this point.
A subsequent power cycle typically allows the system to boot.
Note: This boot failure may occur intermittently.
(i.e.; it may take several successful reboots before a failure reoccurs).
SOLUTION SUMMARY:
This failure may be fixed with a firmware update patch for the internal drives.
Determine which type of internal drives are being used (use the format utility
or probe-fcal-all from the ok prompt) and then update the firmware for those
drives by following the Patch Installation Instructions in the README
file that comes with the firmware update patch.
Drive: Patched with:
9GB ST19171FC 106129-09 or higher
9GB ST39102FC 108104-01 or higher
18GB ST118273F 108102-02 or higher
NOTE: The following patches are required with the above firmware update
patches. Insure that the following patches are applied before updating
the drive firmware:
Solaris 2.5.1 105310-05 or higher (socal, sf driver, and luxadm patch)
2.6 105356-01 or higher (/kernel/drv/ssd patch)
2.6 105357-01 or higher (/kernel/drv/ses patch)
2. 105375-04 or higher (sf & socal driver patch)
SUBMITTER: Paul Wathen
APPLIES TO: Operating Systems/Solaris/Solaris 2.x
ATTACHMENTS:
Copyright (c) 1997-2003 Sun Microsystems, Inc.