SRDB ID   Synopsis   Date
24407   Error installing Solaris on ST318304 FC-AL disk drives: Could not create Solaris disk label (VTOC)   18 Sep 2001

Status Issued

Description

When attempting to install Solaris 7 8/99 or below on the new ST318304FC disks the OS is unable to modify the VTOC (Volume Table Of Contents) of the disk during the install, resulting in errors such as:

Preparing system for Solaris install

Configuring disk (c1t0d0)

- Creating Solaris disk label (VTOC)

WARNING: /sbus@a,0/SUNW,socal@d,10000/sf@1,0/ssd@w22000020376502eb,0

(ssd4): disk not responding to selection

ERROR: Could not create Solaris disk label (VTOC)

ERROR: Could not label disks

ERROR: Could not update disks with new configuration

Could not update disks with new configuration

Note: In the case of the lower OS versions, such as Solaris 2.6 5/98, it will be possible to boot the Operating Environment cdrom and install the OS. However, the problem will reveal itself during the subsequent reboot with unrepairable fsck errors and still leave system unbootable. 

This disk model is supported in the E3500, A5200, & T3

SOLUTION SUMMARY:

The following workaround is taken from FIN# I0645-1

An Authorized Enterprise Field Service Representative may avoid the above mentioned problems by following the recommendations as shown below.

A. When installing one of the new Seagate ST318304FC or ST336704F drives asa NON-BOOT disk, apply the appropriate sf driver patch to the OS. This will allow the drive to be recognized and to operate normally.

Solaris 2.5.1 105310-08 or later

Solaris 2.6 105375-10 or later (requires 105356-xx 105357-xx)

Solaris 7 107469-01 or later

Solaris 7-11/99 No patch needed

Solaris 8 No patch needed

B. When installing one of the new Seagate ST318304FC or ST336704F drives as the BOOT disk, follow the workaround procedure for Solaris 2.5.1 or Solaris 2.6 below. There is no workaround for Solaris 7. This OS must be upgraded to Solaris 7-11/99 or later in order for these drives to be used as the boot disk.

Workaround Procedure for Solaris 2.5.1

======================================

This procedure will enable 2.5.1 Hardware: 11/97 to be installed onto ST318304FC or ST336704FC drives. It requires the use of OECD 02/2000 (P/N 704-7076-10) and 2.5.1 Hardware: 11/97 CD's and the availabilityof patch 105310-08 (or later), either from a CD or from a host connected to the network.

1) Load OECD 02/2000 and from OBP:

ok boot cdrom

2) Proceed through OECD 02/2000 installation as follows:

Would you like to use this installer? [y,n,?] y

The default root disk is /dev/dsk/c0t4d0.

The Solaris installer needs to format

/dev/dsk/c0t4d0 to install Solaris.

WARNING: ALL INFORMATION ON THE DISK WILL BE ERASED!

Do you want to format /dev/dsk/c0t4d0? [y,n,?,q] n

The following disks were found on your system.

1) /dev/dsk/c0t4d0

2) /dev/dsk/c0t5d0

3) /dev/dsk/c0t6d0

4) /dev/dsk/c0t7d0

q) Quit

Select a disk to place the Solaris installer software, or

select q) to exit the installer.

WARNING: ALL INFORMATION ON THE DISK WILL BE ERASED!

Please make a selection. > 3

Enter a swap partition size between 320Mb and 17269Mb, default = 512Mb

[?]

You have selected /dev/dsk/c0t6d0 with a swap size of 512

to be used by the Solaris installer.

WARNING: ALL INFORMATION ON THE DISK WILL BE ERASED!

Is this OK [y,n,?,q] y

The Solaris installer will use disk partition, /dev/dsk/c0t6d0s1.

After files are copied, the system will automatically reboot, and

installation will continue.

Please Wait...

Copying mini-root to local disk....done.

Copying platform specific files....done.

Preparing to reboot and continue installation.

syncing file systems... done

rebooting...

Resetting...

Software Power ON

Clock board TOD does not match TOD on any IO board.

Clock board TOD does not match TOD on any IO board.

5-slot Sun Enterprise E3500, No Keyboard

OpenBoot 3.2.26, 1024 MB memory installed, Serial #9619378.

Copyright 2000 Sun Microsystems, Inc. All rights reserved

Ethernet address 8:0:20:92:c7:b2, Host ID: 8092c7b2.

*** As the banner comes up issue a break (Stop-A) to get back to OBP.***

3) At OBP, boot the disk device you were going to install onto

but choose partition b with boot options -s:

ok boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b -s

Boot device:

/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b

File and args: -s

SunOS Release 5.7 Version Generic_106541-08 [UNIX(R) System V Release

4.0]

Copyright (c) 1983-1999, Sun Microsystems, Inc.

<Boot Messages Deleted>

INIT: SINGLE USER MODE

# df -k

Filesystem kbytes used avail capacity Mounted on

/tmp 972224 184 972040 1% /tmp

/proc 0 0 0 0% /proc

/tmp/devices 972224 184 972040 1% /devices

/tmp/dev 972224 184 972040 1% /dev

/devices/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b

494235 289217 155595 66% /

fd 0 0 0 0% /dev/fd

4) Remount / to be writable:

# mount -o remount,rw /

# mount

/tmp on /tmp read/write/setuid on Mon Jan 8 16:45:07 2001

/proc on /proc read/write/setuid on Mon Jan 8 16:45:07 2001

/devices on /tmp/devices read/write/setuid on Mon Jan 8 16:45:07 2001

/dev on /tmp/dev read/write/setuid on Mon Jan 8 16:45:07 2001

/dev/fd on fd read/write/setuid on Mon Jan 8 16:45:07 2001

/ on

/devices/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b

read/write/setuid/largefiles on Mon Jan 8 16:45:44 2001

5) Set up TERM environment variable to allow vi editing.

6) Modify /sbin/run_install to stop system rebooting

before correct sf driver patch can be loaded:

# cd /sbin

# vi run_install

...

fi

reboot -q > /dev/null <--- Comment this line out

exec /bin/sh <--- Add this line

exit 0

else

while true;

do

exec sh

done

#

7) Issue CTRL-D to continue installation process:

# ^D

INIT: New run level: 2

syslog service starting.

8) Complete installation questions:

Welcome to the Web Start Solaris Command Line installation!

The following questions will gather information about this system.

This information will be used to configure:

Network

Name Service

Date and Time

Root Password

Power Management

<Press Return to continue>

Please enter a host name, which identifies this system on the network.

The name must be unique within the domain in which it resides;

creating a duplicate host name will cause problems on the network after

you install Solaris.

... <DETAILS REMOVED>

Enter 'y' to apply these values and proceed to the next stage of the

installation, or 'n' to return to the beginning and make changes (y/n): y

Solaris Web Start will now gather information to install software for

Solaris.

Please wait while initial values are loaded...

Available operating environments:

1. Solaris 2.5.1 Hardware: 11/97

2. Solaris 2.6 5/98

Select the number corresponding to the operating environment you would

like to install [1]: 1

You have selected:

Solaris OS: Solaris 2.5.1 Hardware: 11/97

Enter 'y' if this is correct, or 'n' if it is incorrect: y

Please insert the Solaris 2.5.1 Hardware: 11/97 CD.

<Press Return after the CD has been inserted>

9) Insert 2.5.1 Hardware: 11/97 CD and continue installation:

Reading CD for Solaris 2.5.1 Hardware: 11/97...

Please wait while the system is initializing...

To install basic Solaris products into their default directory locations, select Default Install.

Custom install provides a choice of which Solaris products to install.

For each product, it also provides an option to further customize the products install.

Types of install available:

1. Default Install

2. Custom Install

Select the number corresponding to the type of install you would like

[1]: 2

... <DETAILS REMOVED>

File System operations:

1. Print the current partition table

2. Modify a disk's partition table

3. Done

Select the number corresponding to a file system operation, or 'Done' to

proceed with the install [3]:

The following items will be installed:

Solaris OS: Solaris 2.5.1 Hardware: 11/97

System Locale: English (United States) ( en_US )

Solaris Software Group: Entire Solaris Software Group

Enter 'y' to accept these values and start the installation, or 'n' to return to the beginning and make changes (y/n): y

Installing...

Installing Solaris software group

|-1%------------25%------------50%------------75%------------100%|

Installing Additional Software

|-1%------------25%------------50%------------75%------------100%|

Installation details:

Product Result More Info

1. Solaris 2.5.1 Hardware: 11/97 Installed Available

2. Additional Software Installed Available

3. Done

Enter the number corresponding to the desired selection for more information, or Done to continue [3]:

The system needs to reboot to complete installation.

<Press Return to reboot>

10) As instructed press <Return>. NO reboot will be undertaken and you will be able to install the relevant sf patch.

#

#

# df -k

Filesystem kbytes used avail capacity Mounted on

/tmp 977384 3720 973664 1% /tmp

/proc 0 0 0 0% /proc

/tmp/devices 977384 3720 973664 1% /devices

/tmp/dev 977384 3720 973664 1% /dev

fd 0 0 0 0% /dev/fd

/devices/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b

962571 289221 615596 32% /

/dev/dsk/c0t6d0s0 570023 260305 252716 51% /a

/dev/dsk/c0t6d0s7 15805887 9 15647820 1% /a/export/home

11) Obtain the following patch from another host on the network

through ftp <IP Address> or from a CD:

# ./105310-14/installpatch -R /a ./105310-14

WARNING: /usr/sbin/patchadd is being used to install this patch.

Checking installed patches...

Verifying sufficient filesystem capacity (dry run method)...

Installing patch packages...

Patch number 105310-14 has been successfully installed.

See /a/var/sadm/patch/105310-14/log for details

Patch packages installed:

SUNWluxal

SUNWluxdv

SUNWluxop

12) To complete installation issue a reboot:

# reboot

13) At this stage you should bring all of the patches on the system up-to-date as would be undertaken for a normal install.

Reboot the system after patch installation was successfully completed.

> > --------------- End 2.5.1 Workaround ---------------------

Workaround Procedure for Solaris 2.6

======================================================================

The workaround for Solaris 2.6 is the same as for 2.5.1, except:

1) Use the 2.6-5/98 CD instead of the 2.5.1-11/97 CD.

2) Three 2.6 patches are required to be loaded at Step 11. Install in

this order: 105356-09, 105357-04 and 105375-25.

Use 'patchadd' to install the patches instead of 'installpatch'.

Example: # /a/usr/sbin/patchadd -R /a ./105357-02

> > -------------- End 2.6 Workaround -------------------------

INTERNAL SUMMARY:

Bug ID 4381884 has been filed for this problem.

SUBMITTER: Edward Garvey BUG REPORT ID: 4381884 APPLIES TO: Hardware, Hardware/Ultra Enterprise, Hardware/Ultra Enterprise/Servers/Enterprise 3500, Hardware/Disk Storage Subsystem, Hardware/Disk Storage Subsystem/StorEdge Disk Array, Hardware/Disk Storage Subsystem/StorEdge Disk Array/StorEdge 5200, OS Install/Boot, OS Install/Boot/OS Install, OS Install/Boot/System Boot, Storage, Hardware/Disk Storage Subsystem/StorEdge Disk Array/StorEdge T3 ATTACHMENTS:


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