SRDB ID   Synopsis   Date
27377   E220r boot, reset,init 5, init 6 and reboot commands hang the system   28 Jun 2001

Status Issued

Description

If a customer with an E220r issues the boot, reset, init 6, reboot, or init 5 command, the system just sits there with the word "resetting" on the screen.

SOLUTION SUMMARY:

Powering off and then on the system will allow it to boot properly.

Check for number of processors. If POST, prtdiag, or psrinfo shows only one processor, check to see in which UPA slot it is installed. It should be installed in J0101, not J0201. If the CPU is in slot J0201, you should have it moved to J0101. Moving it to UPA slot 0 will resolve this problem.

INTERNAL SUMMARY:

SUBMITTER: Bruce Burchstead APPLIES TO: Hardware ATTACHMENTS:


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