SRDB ID | Synopsis | Date | ||
44801 | Sun Fire[TM] V880: "RSC firmware not responding" error during rsc-config | 11 Sep 2002 |
Status | Issued |
Description |
Output from rsc-config command:
# /usr/platform/SUNW,Sun-Fire-880/rsc/rsc-config Continue with RSC setup (y|n): y Set RSC date/time now (y|n|?) [y]: y Server Hostname [kennedy]: Edit customer info field (y|n|?) [n]: Enable RSC Ethernet Interface (y|n|s|?) [n]: y RSC IP Mode (config|dhcp|?) [dhcp]: config RSC IP Address []: 192.19.42.70 RSC IP Netmask [255.255.255.0]: RSC IP Gateway []: 192.19.42.1 Enable RSC Alerts (y|n|s|?) [n]: Enable RSC Modem Interface (y|n|s|?) [n]: Enable RSC Serial Port Interface (y|n|s|?) [n]: Setup RSC User Account (y|n|?) [y]: Username []: jjg User Permissions (c,u,a,r|none|?) [cuar]: -------------------- Verifying Selections -------------------- General Setup ------------- Set RSC date now = y Server Hostname = kennedy Set Customer Info = n Is this correct (y|n): y Ethernet Setup -------------- IP Mode = config IP Address = 192.19.42.70 IP Netmask = 255.255.255.0 IP Gateway = 192.19.42.1 Is this correct (y|n): y Alert Setup ----------- - Alerts disabled Is this correct (y|n): y Modem Setup ----------- - Modem disabled, ppp disabled Is this correct (y|n): y Serial Port Setup ----------------- - Serial port disabled Is this correct (y|n): y User Setup ---------- User Name = jjg User Permissions = cuar Is this correct (y|n): y This script will now update RSC, continue? (y|n): y Updating flash, this takes a few minutes rscadm: RSC did not respond during boot initialization ERROR: during update flash ******************************** SETUP SCRIPT FAILED! ******************************** Please re-run the install script. Make sure you check all inputs to make sure they are valid. ERROR: unable to find RSC serial device ******************************** SETUP SCRIPT FAILED! ******************************** Please re-run the install script. Make sure you check all inputs to make sure they are valid. rscadm: RSC firmware not responding Disabling ethernet interface: rscadm: RSC firmware not responding ERROR: during set ip_mode ******************************** SETUP SCRIPT FAILED! ******************************** Please re-run the install script. Make sure you check all inputs to make sure they are valid. Disabling RSC alert engine: rscadm: RSC firmware not responding ERROR: during set page_enabled ******************************** SETUP SCRIPT FAILED! ******************************** Please re-run the install script. Make sure you check all inputs to make sure they are valid.SOLUTION SUMMARY:
Solution:
Note: Try solution A. first. If A doesn't work, do solution B.
A. Either reset rsc:
#/usr/platform/SUNW,Sun-Fire-880/rsc/rscadm resetrsc
B. Or reseat the rsc card as follows:
1. Power off the server.
2. Remove the power cords from the power supplies.
3. Wait 15-20 seconds before going to step 4.
4. Remove and reinsert the card.
5. Plug power cords back into power supplies.
6. Power up system.
7. Log in as root and run the command:
#/usr/platform/SUNW,Sun-Fire-880/rsc/rsc-config.
Keywords: V880, rsc-config, firmware, RSC, responding
INTERNAL SUMMARY:
suda.vang@sun.com
SUBMITTER: Suda Vang APPLIES TO: AFO Vertical Team Docs/Hardware, Hardware/Sun Fire /V880 ATTACHMENTS: