SRDB ID   Synopsis   Date
47871   Sun Fire [TM] V480 hangs while jumpstarting   8 Jan 2003

Status Issued

Description

The Sun Fire V480 system may hang at random points during a network boot/installation. This hang may occur early in the network boot process when accessing the miniroot of the boot server or during the installation portion of the process. It is also possible that this hang may cause the system to lock up, which would then require a power cycle.

SOLUTION SUMMARY:

The following solution is true when other supported platform clients (other than the V480) successfully boot and install from the Solaris 8 2/02 install image.

This problem is related to the CE ethernet interface driver on the Solaris 8 2/02 net boot image. Therefore the Solaris 8 2/02 net boot image must be patched with Patch ID 111883-10 or later via patchadd -C.

patchadd -C <Boot-Image-Path>/Solaris _8/Tools/Boot <patch_path/patch_dir>

Example for Solaris 8

patchadd -C /Images/S8U7/Solaris _8/Tools/Boot /tmp/111883-10
            

After the installation is complete, apply Patch #111883-10 or higher.

INTERNAL SUMMARY:

Two random points of the hang are displayed below. Also included is the snip of snoop output at the time of the hang.

1)

Searching for SolStart directory...
Checking rules.ok file...
Using begin script: install_begin
Using finish script: patch_finish
Executing SolStart preinstall phase...
Executing begin script "install_begin"...
Begin script install_begin execution completed.

    ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=BC37
jumpserver-11net -> ib-v480      NFS R GETATTR3 OK
     ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=BC37 (retransmit)
jumpserver-11net -> ib-v480      TCP D=1022 S=2049     Ack=34876162 
Seq=1732329805 Len=0 Win=24820
jumpserver-11net -> ib-v480      NFS R GETATTR3 OK
     ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=E61F
jumpserver-11net -> ib-v480      NFS R GETATTR3 OK
     ib-v480 -> jumpserver-11net TCP D=2049 S=1022     Ack=1732329805 
Seq=34876270 Len=0 Win=24820            

2)

Rebooting with command: boot net - install                            
Boot device: /pci@9,700000/network@2  File and args: - install
100 Mbps HDX Link up
2ae00 100 Mbps HDX Link up
SunOS Release 5.8 Version Generic_108528-13 64-bit
Copyright 1983-2001 Sun Microsystems, Inc.  All rights reserved.
whoami: no domain name


jumpserver-11net -> ib-v480      NFS R ACCESS3 OK (read)
     ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=5AD7
jumpserver-11net -> ib-v480      NFS R GETATTR3 OK
     ib-v480 -> jumpserver-11net TCP D=2049 S=1023     Ack=2091417705 
Seq=27317693 Len=0 Win=24820
jumpserver-11net -> ib-v480      NFS R GETATTR3 OK
     ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=AB80
jumpserver-11net -> ib-v480      NFS R GETATTR3 OK
     ib-v480 -> jumpserver-11net TCP D=2049 S=1023     Ack=2091417821 
Seq=27317801 Len=0 Win=24820

            

claire.grandalski@sun.com

Please go to http://infoserver.central/data/816/816-0905/pdf/816-0905-13.pdf for more details.

SUBMITTER: Claire Grandalski APPLIES TO: AFO Vertical Team Docs/Install/Boot ATTACHMENTS:


Copyright (c) 1997-2003 Sun Microsystems, Inc.