SRDB ID | Synopsis | Date | ||
48148 | Sun Fire[TM] 15K: SC Post fails after running SUNvts | 30 Oct 2002 |
Status | Issued |
Description |
- Problem Statement: SC POST fails RIO EBus 2 tests after SUNvts has been run on the system controller. - Symptoms:
System Controller Power On Self Test Failed. Cause: CP1500 POST Passed; SC POST v1.18 Failed, Test 2: RIO EBus2 Tests, Subtest 6: RIO EBus2 IChip Test A. SMS fails to start after running SUNvts on the system controller due to the following SSCpost failure: reg_test: Data Compare Failed for IChip Status Reg 1 WARNING: Data Compare Failed: Addr: 0x000001ff.10600000 Exp: 0xfb Got: 0xff XOR: 0x04 Raw: 0xff Msk: 0xff FAIL: Test of IChip Status Reg 1 Register failed SUBTEST: RIO EBus2 IChip Test FAILED TEST 2: RIO EBus2 Tests FAILED PHASE 3: CB Main Bridge Testing FAILED Extended POST Failed. WARNING: Data Compare Failed: Addr: 0x000001ff.608c0000 Exp: 0x17 Got: 0xff XOR: 0xe8 B. The following error is posted to the SC console due to the above failure: ifconfig: plumb: eri1: Bad file number WARNING: man_open_ctl: eri open failed, error 6 ifconfig: plumb: scman0: Bad file number configuring IPv4 interfaces: hme0 scman1. moving addresses from failed IPv4 interfaces: eri1 (moved to hme0) scman0 (couldn't move, no alternative interface). C. A software reset of the system controller does not clear the condition.
SOLUTION SUMMARY:
- Troubleshooting: A. If the above SC Post failure occurs, determine: - Was SUNvts running on the SC? - Were any FRU exchanges occurring? - Was there any attempt to re-seat the system controller? B. If SUNvts was running on the system controller prior to this failure occurring, a hard POR (power-on reset) is required to clear the condition. You must power cycle the SC. From the Main SC, use the poweroff/poweron command to cycle power on the failing SC. If it is the Main SC which is failing, use the circuit breaker which controls the SCMB. It is not necessary to cycle power on the SCPER board. C. If this failure is persistent after a power cycle of the system controller, then the failure is not due to SUNvts and a swap of the system controller may be required. - Resolution: A. Currently, there is no permanent resolution to the problem. The issue is being investigated by PDE via esc 539212. - Summary of part number and patch ID's - References and bug IDs4721319 : SCPOST fails RIO EBus 2 tests after VTS has been run. - Additional background information: - Meta-Data/Problem categorization: Product/Platform: SF15K Category: - Keywords SC extended post RIO eri vts
INTERNAL SUMMARY:
SUBMITTER: Gino Valencia BUG REPORT ID: 4721319 APPLIES TO: Hardware/Sun Fire /15000 ATTACHMENTS: