SRDB ID | Synopsis | Date | ||
48149 | Sun Fire[TM] 15K: FAIL E$Dimm: Not compatible with processor type | 30 Oct 2002 |
Status | Issued |
Description |
- Problem Statement: Late_Write type E$ dimms will fail POST. - Symptoms: FAIL E$Dimm SBXX/PX/E0: Not compatible with processor type. A. The following failure is seen after replacing a CPU/MEM board from an RSL. A setkeyswitch on operation fails to configure in the new system board: stage cpu_probe: CPU Module probe... FAIL E$Dimm SB14/P1/E0: Not compatible with processor type. Primary service FRU is Slot SB14. FAIL E$Dimm SB14/P1/E1: Not compatible with processor type. Primary service FRU is Slot SB14. FAIL Proc SB14/P1: Rated frequency (0) lower than majority (900) Primary service FRU is Slot SB14.
SOLUTION SUMMARY:
- Troubleshooting: A. Dump the E$ DIMM container from the prtfru output to determine the E$ DIMM type and part number ~ prtfru "/frutree/chassis/CP/ex14?Label=ex14/EXB/sb14?Label=sb14/CPU/p0?Label=p0/e1?Label=e1/ECACHE" SEGMENT: SD /ManR /ManR/UNIX_Timestamp32: Tue Feb 27 15:29:19 GMT 2001 /ManR/Fru_Description: 4MB Ecache Module /ManR/Manufacture_Loc: Celestica Toronto, Canada /ManR/Sun_Part_No: 3704125 /ManR/Sun_Serial_No: 492UBT /ManR/Vendor_Name: Sony /ManR/Initial_HW_Dash_Level: 01 /ManR/Initial_HW_Rev_Level: 35 /ManR/Fru_Shortname: ECACHE /Fru_Type: 4MB Ecache /Ecache_Mode: Late_Write /Ecache_Module_IDR (1 iterations) /Ecache_Module_IDR[0] /Ecache_Module_IDR[0]/Lot_Code: 049Y78F /Ecache_Module_IDR[0]/Date_Code: /EcacheR /EcacheR/SRAM_Speed: 250 /EcacheR/SRAM_Size: 4 </FRUID_XML_Tree> - Resolution: A. Replace system board. - Summary of part number and patch ID's CPU/MEM system board: 540-5052 Late_Write E$ Dimm : 370-4125 Late_Select E$ Dimm : 370-4128 - References and bug IDs4705197 : cheetah+ incompatible E$ DIMMS not recognized4703921 : Processor should be crunched on bad E$, not failed - Additional background information: A. System boards which have been tested in the repair cycle on 3800/4800/6800 servers do not recognize the incompatible DIMM types and are restocked. When the part is order and installed in an SF15K/12K, the failure is encountered. B. Serengeti supports late write and late select ecache mode dimms for cheetah+, but there is a policy change that requires only late select mode is used for cheetah+. C. Starcat post has been changed so that only the processor with the associated E$ Dimms will be failed by POST. D. SCapp version 5.13.3 will warn that this configuration is present in the Serengeti servers. SCapp 5.14.0 will fail the associated processor. - Meta-Data/Problem categorization: Product/Platform: SF15K Category: - Keywords ecache E$ dimm Late_Write Late_Select
INTERNAL SUMMARY:
SUBMITTER: Gino Valencia BUG REPORT ID: 4705197, 4703921 APPLIES TO: Hardware/Sun Fire /15000 ATTACHMENTS: