SRDB ID | Synopsis | Date | ||
48184 | Sun Fire[TM] 12K/15K: OBP reports ssc-setreboot-info command failed | 30 Oct 2002 |
Status | Issued |
Description |
- Problem Statement: OBP reports ssc-setreboot-info command failed - Symptoms: OBP reports ssc-setreboot-info command failed. THE ERROR: Aug 30 12:38:24 2002 {161} ok boot -x Aug 30 12:38:24 2002 Received SSC Command with request failed status Aug 30 12:38:24 2002 Reply for ssc-setreboot-info command failed! Aug 30 12:38:24 2002 Resetting... Aug 30 12:39:34 2002 Aug 30 12:39:38 2002 Aug 30 12:39:38 2002 Aug 30 12:39:38 2002 Sun Fire 15000, using IOSRAM based Console Aug 30 12:39:38 2002 Copyright 1998-2001 Sun Microsystems, Inc. All rights reserved. Aug 30 12:39:38 2002 OpenBoot 4.5, 4096 MB memory installed, Serial #33554643. Aug 30 12:39:39 2002 Ethernet address 0:0:be:a8:14:de, Host ID: 820000d3. Aug 30 12:39:39 2002 Aug 30 12:39:39 2002
SOLUTION SUMMARY:
- Troubleshooting: This could be a bad bootparamdata file: $SMSVAR/data/H/bootparamdata. Take a closer look at the domain messages. In this case, check domain H: $SMSVAR/adm/H/messages. ... Aug 30 12:28:39 2002 sc0 dxs[1108]-H(): [0 10431871664267072 ERR ConsoleService.cc 1523] HWAD getFlag(valid=0x1) from iosramp BUSY! ! (key: 0x434f4e49) Aug 30 12:38:27 2002 sc0 dsmd[449]-H(): [2536 10432460243693644 NOTICE DomainsPatrol.cc 490] Reset domain H request received, resta rting domain. Aug 30 12:39:27 2002 sc0 dsmd[449]-H(): [50042 10432519445574024 ERR KeyswitchUtls.cc 1763] send event failed: event=401, text=7, e code=4716 Aug 30 12:39:27 2002 sc0 dsmd[449]-H(): [5344 10432519446605599 ERR KeyswitchUtls.cc 1764] Reboot arguments layout for OpenBoot PRO M failed: ecode=4716 ... The last message is the key message. Examine the explorer output in the sf15k directory: ls -l */data/bo* -rwxrwxrwx 1 120729 20 269 Aug 4 05:54 A/data/bootparamdata* -rwxrwxrwx 1 120729 20 269 Aug 4 12:10 B/data/bootparamdata* -rwxrwxrwx 1 120729 20 269 Jun 19 12:39 C/data/bootparamdata* -rwxrwxrwx 1 120729 20 269 Jul 25 17:50 D/data/bootparamdata* -rwxrwxrwx 1 120729 20 269 Jul 25 18:26 E/data/bootparamdata* -rwxrwxrwx 1 120729 20 269 Jul 19 11:58 F/data/bootparamdata* -rwxrwxrwx 1 120729 20 269 Aug 28 05:38 G/data/bootparamdata* -rwxrwxrwx 1 120729 20 0 Apr 10 07:17 H/data/bootparamdata* --> Zero-length file -rwxrwxrwx 1 120729 20 269 Jun 12 13:58 I/data/bootparamdata* -rwxrwxrwx 1 120729 20 286 May 2 12:55 J/data/bootparamdata* -rwxrwxrwx 1 120729 20 265 Jun 12 11:20 K/data/bootparamdata* -rwxrwxrwx 1 120729 20 264 Jun 12 11:42 L/data/bootparamdata* -rwxrwxrwx 1 120729 20 264 Jun 12 12:04 M/data/bootparamdata* -rwxrwxrwx 1 120729 20 0 Apr 8 11:37 N/data/bootparamdata* -rwxrwxrwx 1 120729 20 0 Apr 8 11:37 O/data/bootparamdata* -rwxrwxrwx 1 120729 20 0 Apr 8 11:37 P/data/bootparamdata* -rwxrwxrwx 1 120729 20 0 Apr 8 11:37 Q/data/bootparamdata* -rwxrwxrwx 1 120729 20 0 Apr 8 11:37 R/data/bootparamdata* You can see that domain H has a zero-length (empty) bootparamdata file. - Resolution: To fix, copy a fresh file from a non-used domain (M, for example). Make certain that permission and ownership are correct. > ls -l total 2 -rw-r--r-- 1 sms-osd bin 0 Mar 13 11:06 bootparamdata -rw-r--r-- 1 sms-osd bin 32 Nov 14 2001 idprom.image -rw-r--r-- 1 sms-osd bin 0 Mar 13 11:06 nvramdata - Summary of part number and patch ID's None. - References and bug IDs None. - Additional background information: Typically a file does NOT become a zero (empty) length file without some type of human intervention, such as editing the file. - Meta-Data/Problem categorization: Product/Platform: SF12K/SF15K Category: - Keywords OBP, ssc-setreboot-info, command, failed, starcat, SF15K, SF12K, 15K, 12K, Sun Fire 15K, Sun Fire 12K
INTERNAL SUMMARY:
SUBMITTER: Bruce Belisle APPLIES TO: Hardware/Sun Fire /15000, Hardware/Sun Fire /12000 ATTACHMENTS: