SRDB ID   Synopsis   Date
48184   Sun Fire[TM] 12K/15K: OBP reports ssc-setreboot-info command failed   30 Oct 2002

Status Issued

Description
- Problem Statement:

	OBP reports ssc-setreboot-info command failed

- Symptoms:

OBP reports ssc-setreboot-info command failed.

THE ERROR: 

 Aug 30 12:38:24 2002 {161} ok boot -x 
 Aug 30 12:38:24 2002 Received SSC Command with request failed status 
 Aug 30 12:38:24 2002 Reply for ssc-setreboot-info command failed! 
 Aug 30 12:38:24 2002 Resetting... 
 Aug 30 12:39:34 2002 
 Aug 30 12:39:38 2002 
 Aug 30 12:39:38 2002 
 Aug 30 12:39:38 2002 Sun Fire 15000, using IOSRAM based Console 
 Aug 30 12:39:38 2002 Copyright 1998-2001 Sun Microsystems, Inc. All 
 rights reserved. 
 Aug 30 12:39:38 2002 OpenBoot 4.5, 4096 MB memory installed, Serial 
 #33554643. 
 Aug 30 12:39:39 2002 Ethernet address 0:0:be:a8:14:de, Host ID: 820000d3. 
 Aug 30 12:39:39 2002 
 Aug 30 12:39:39 2002             

SOLUTION SUMMARY:
- Troubleshooting:

This could be a bad bootparamdata file:  $SMSVAR/data/H/bootparamdata.
Take a closer look at the domain messages.  In this case, check
domain H:  $SMSVAR/adm/H/messages.

...
Aug 30 12:28:39 2002 sc0 dxs[1108]-H(): [0 10431871664267072 ERR 
ConsoleService.cc 1523] HWAD getFlag(valid=0x1) from iosramp BUSY! 
! (key: 0x434f4e49) 
Aug 30 12:38:27 2002 sc0 dsmd[449]-H(): [2536 10432460243693644 NOTICE 
DomainsPatrol.cc 490] Reset domain H request received, resta 
rting domain. 
Aug 30 12:39:27 2002 sc0 dsmd[449]-H(): [50042 10432519445574024 ERR 
KeyswitchUtls.cc 1763] send event failed: event=401, text=7, e 
code=4716 
Aug 30 12:39:27 2002 sc0 dsmd[449]-H(): [5344 10432519446605599 ERR 
KeyswitchUtls.cc 1764] Reboot arguments layout for OpenBoot PRO 
M failed: ecode=4716 
...

The last message is the key message.  

Examine the explorer output in the sf15k directory:

ls -l */data/bo* 
-rwxrwxrwx 1 120729 20 269 Aug 4 05:54 A/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 269 Aug 4 12:10 B/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 269 Jun 19 12:39 C/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 269 Jul 25 17:50 D/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 269 Jul 25 18:26 E/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 269 Jul 19 11:58 F/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 269 Aug 28 05:38 G/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 0 Apr 10 07:17 H/data/bootparamdata*  -->  Zero-length file
-rwxrwxrwx 1 120729 20 269 Jun 12 13:58 I/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 286 May 2 12:55 J/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 265 Jun 12 11:20 K/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 264 Jun 12 11:42 L/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 264 Jun 12 12:04 M/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 0 Apr 8 11:37 N/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 0 Apr 8 11:37 O/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 0 Apr 8 11:37 P/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 0 Apr 8 11:37 Q/data/bootparamdata* 
-rwxrwxrwx 1 120729 20 0 Apr 8 11:37 R/data/bootparamdata* 

You can see that domain H has a zero-length (empty) bootparamdata file.

- Resolution:

To fix, copy a fresh file from a non-used domain (M, for example). Make 
certain that permission and ownership are correct. 

> ls -l 
total 2 
-rw-r--r-- 1 sms-osd bin 0 Mar 13 11:06 bootparamdata 
-rw-r--r-- 1 sms-osd bin 32 Nov 14 2001 idprom.image 
-rw-r--r-- 1 sms-osd bin 0 Mar 13 11:06 nvramdata 

- Summary of part number and patch ID's 

None.
	
- References and bug IDs

None.

- Additional background information:

Typically a file does NOT become a zero (empty) length file without some 
type of human intervention, such as editing the file.

- Meta-Data/Problem categorization:

Product/Platform: SF12K/SF15K
Category:

- Keywords

OBP, ssc-setreboot-info, command, failed, starcat, SF15K, SF12K, 15K, 12K, Sun Fire 15K,
Sun Fire 12K
            

INTERNAL SUMMARY:

SUBMITTER: Bruce Belisle APPLIES TO: Hardware/Sun Fire /15000, Hardware/Sun Fire /12000 ATTACHMENTS:


Copyright (c) 1997-2003 Sun Microsystems, Inc.