SRDB ID   Synopsis   Date
48360   Sun StorEdge[TM] 9900 HiCommand Software:Symptom:2.1 Fails to Reflect new LDEVs after adding DKU   28 Oct 2002

Status Issued

Description

HiCommand 2.1 Fails to Reflect new LDEVs after Adding DKU

Description:

After additional DKU [R2] Cabinet was installed, the HiCommand PC [Win2K] running HiCommand 2.1 build 02.10.10, would not reflect the new LDEVs from the additional DKU cabinet In the Lun Manager Utility's LDEV Configuration View. Yet, the additional LDEVs were displayed correctly on the SVP and RMC host.

Hardware:

SE9960 Microcode level [01-17-94 00/00]

Software:

HiCommand 2.1 build 02.10.10 [Select the "about" option for Software Revision Information]

SOLUTION SUMMARY:

Solution:

Upgrade to HiCommand 2.1 build 03 or latest GA revision.

Note: The failure of the software to update the LDEV configuration screen in HiCommand 2.1 bld. 02.10.10 has been identified by HDS, for detailed information reference:ECN-SSD-HICMND-009

INTERNAL SUMMARY:

James A. Beck

james.beck@sun.com

http://pts-americas.west/nws/products/T99x0/index.html

SUBMITTER: James Beck APPLIES TO: ATTACHMENTS:


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