SRDB ID | Synopsis | Date | ||
48485 | Sun Fire[TM] 12K/15K: Dstop: Port 8 prerequest not equal predicted value | 1 Nov 2002 |
Status | Issued |
Description |
- Problem Statement: Dstop: Port 8 prerequest not equal predicted value Dstop: Port 8 command valid not equal predicted value - Symptoms: 'wfail' output reports something similar to the following: 01 redxl> dumpf load dsmd.dstop.020510.1632.03 02 Created Fri May 10 16:32:05 2002 03 By hpost v. 1.2 Generic 112488-04 Mar 18 2002 14:43:00 executing as pid=5022 04 On ssc name = rasputin-sc0.SD_RASCAL.West.Sun.COM 05 Domain = 0=A Platform = rasputin 06 Boards in dump: master SC CPs/CSBs[1:0]: 3 07 EXB[17:0]: 12100 08 Slot0[17:0]: 12100 09 Slot1[17:0]: 12100 10 -D option, -d 11 "DSMD DomainStop Dump" 12 0 errors occurred while creating this dump. 13 redxl> wfail 14 SDI EX08/S0 Master_Stop_Status0[31:0] = 800400CF 15 MStop0[3:0]: All SDI logic is DStopped + Recordstopped. 16 SDI EX08/S0 Dstop0[31:0] = 3001B000 17 Dstop0[16]: D DARB texp requests all Dstop (M) 18 Dstop0[28]: D 1E Slot0 asserted Error, enabled to cause Dstop (M) 19 Dstop0[29]: D 1E Slot1 asserted Error, enabled to cause Dstop (M) 20 EPLD SB08 Err1_Dom0: Mask= 00 Err= 01 1stErr= 01 21 Err1[0]: 1E+ Error reported by AR 22 AR SB8 L2_Check_Err[28:0] = 18189818 23 L2CErr[ 3,19]: 1E+ Port 8 prerequest not equal predicted value 24 L2CErr[ 4,20]: 1E+ Port 9 prerequest not equal predicted value 25 L2CErr[11,27]: 1E+ Port 8 command valid not equal predicted value 26 L2CErr[12,28]: 1E+ Port 9 command valid not equal predicted value 27 FAIL Slot SB8: Dstop detected by AR. 28 Primary service FRU is Slot SB8. 29 Secondary service FRU is EXB EX8. 30 EPLD IO08 Err1_Dom1: Mask= B0 Err= 01 1stErr= 01 31 Err1[0]: 1E+ Error reported by AR 32 AR IO8 L2_Check_Err[28:0] = 01808180 33 L2CErr[ 7,23]: 1E+ Port 8 incoming not equal predicted value 34 L2CErr[ 8,24]: 1E+ Port 9 incoming not equal predicted value 35 FAIL Slot IO8: Dstop detected by AR. 36 Primary service FRU is Slot IO8. 37 Secondary service FRU is EXB EX8. 38 SDI EX13/S0: All SDI is DStopped and RStopped, requested by DARB. 39 SDI EX16/S0: All SDI is DStopped and RStopped, requested by DARB. 40 DARB C0: enabled ports (expanders) [17:0]: 16100 41 DARB C0: other darb req Dstop+Rstop for exps[17:0]: 00100 42 DARB C1: enabled ports (expanders) [17:0]: 16100 43 DARB C1: other darb req Dstop+Rstop for exps[17:0]: 00100
SOLUTION SUMMARY:
- Troubleshooting: The dump header tells us that this Dstop was generated by dsmd (lines 10,11) while a domain was active. This is also evident by the dump file name - dsmd.dstop files are created by dsmd as part of an ASR. Walking the error chain: - The SDI on EX8 calls for Dstop as directed by both its Slot 0 and Slot 1 boards (lines 18,19). - The EPLD on SB8 indicates the AR called for error (line 21). - The AR on SB8 reports multiple errors (lines 23-26). - SB8 is FAILed from the configuration, SB8 and EX8 are named as primary and secondary FRUs (lines 27-29). - The EPLD on IO8 indicates the AR called for error (line 31). - The AR on IO8 reports multiple errors (lines 33-34). - IO8 is FAILed from the configuration, IO8 and EX8 are named as primary and secondary FRUs (lines 35-37). Port 8 and 9 of the AR are wired to the AXQ. By design, the AR is supposed to accurately predict when the AXQ will transmit a packet of information. When this does not occur, a Dstop results. Refer to Article 80018 for more details. Since the communication lines between the AR and AXQ cross an interconnect the slot board and expander are suspects. - Resolution: Since we have both SB8 and IO8 reporting prediction errors at the same time (SDI8 reports 1E's for both slots (lines 18,19)), it appears that they vindicate one another. It's more logical to start with the FRU common to both slot boards, namely the expander. Replace EX8. If errors persist, replace the slot boards. In the general case, as outlined by Article 48146, when a single board is reporting prediction errors, hardware actions start with the slot board. - Summary of part number and patch ID's http://infoserver.central.sun.com/data/syshbk/Devices/System_Board/SYSBD_SunFire_USIIICu.html http://infoserver.central.sun.com/data/syshbk/Devices/I_O/IO_SunFire_15K_hsPCI_IO_Board.html http://infoserver.central.sun.com/data/sshandbook/Devices/CPU_Module/UltraSPARC_MaxCPU.html 501-5179 Expander - References and bug IDs Knowledge Article 48122 Knowledge Article 48146 - Additional background information: None - Meta-Data/Problem categorization: Product/Platform: SF12K/SF15K Category: - Keywords 15K, 12K, SF15K, SF12K, Sun Fire 15K, Enterprise, Server, Sun Fire 12K, starcat, dstop, prerequest not equal predicted value
INTERNAL SUMMARY:
SUBMITTER: Scott Davenport APPLIES TO: Hardware/Sun Fire /15000, Hardware/Sun Fire /12000 ATTACHMENTS: