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3.  Using SNMP Services for WBEM (Tasks) Troubleshooting Problems With the SNMP Adapter for WBEM Sending and Receiving Requests Cause  Previous   Contents   Next 
   
 

Solution

Send another request. If sending another request fails, verify that the request and response FIFOs do not contain pending messages, that is, contain 0 bytes.

  1. Type:

    # cd /var/sadm/wbem/snmp

  2. Type:

    # ls -l

    The request and response FIFOs are listed.

  3. Does either FIFO contain pending messages (contain more than 0 bytes)?

    If yes, go to step Step 4.

    If no:

    1. Ensure that you need to stop WBEM by using the Solaris Management Console Log Viewer to view log data and determine the problem.

      Instructions that describe how to start the Solaris Management Console Log Viewer are presented in "Viewing Log Data Through Log Viewer".

    2. If necessary, stop WBEM.

      # /etc/init.d/init.wbem stop

    3. Go to Step 9.

  4. Stop WBEM.

    # /etc/init.d/init.wbem stop

  5. Stop the Master Agent.

    # /etc/init.d/init.snmpdx stop

  6. Change to the directory in which the FIFOs are located.

    # cd /var/sadm/wbem/snmp

  7. Remove both FIFOs.

    # rm _adapter_rcv.fifo

    # rm _adapter_snd.fifo

  8. Restart the Master Agent.

    # /etc/init.d/init.snmpdx start

  9. If you stopped WBEM in Step 3 or in Step 4, restart it.

    # /etc/init.d/init.wbem start

FIFO Cannot Be Opened

Error Message

ERROR: request FIFO cannot be opened.
ERROR: response FIFO cannot be opened.

Cause

A protocol problem occurred either when the Adapter received a request or when the Adapter processed a response.

Solution

Send another request. If sending another request fails, verify that the request and response FIFOs do not contain pending messages, that is, contain 0 bytes.

  1. Type:

    # cd /var/sadm/wbem/snmp

  2. Type:

    # ls -l

    The request and response FIFOs are listed.

  3. Does either FIFO contain pending messages (contain more than 0 bytes)?

    If yes, go to step Step 4.

    If no:

    1. Ensure that you need to stop WBEM by using the Solaris Management Console Log Viewer to view log data and determine the problem.

      Instructions that describe how to start the Solaris Management Console Log Viewer are presented in "Viewing Log Data Through Log Viewer".

    2. If necessary, stop WBEM.

      # /etc/init.d/init.wbem stop

    3. Go to Step 9.

  4. Stop WBEM.

    # /etc/init.d/init.wbem stop

  5. Stop the Master Agent.

    # /etc/init.d/init.snmpdx stop

  6. Change to the directory in which the FIFOs are located.

    # cd /var/sadm/wbem/snmp

  7. Remove both FIFOs.

    # rm _adapter_rcv.fifo

    # rm _adapter_snd.fifo

  8. Restart the Master Agent.

    # /etc/init.d/init.snmpdx start

  9. If you stopped WBEM in Step 3 or in Step 4, restart it.

    # /etc/init.d/init.wbem start

 
 
 
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