[rancid] F5 BIG-IP issue

[Shaun Krok]

Hi Heasley

We have found a new issue where rancid is unable to collect changes from one of our F5 boxes in a QA environment.
The F5 appliance has just been upgraded to 13.0 of BIG-IP + ASM module
All was fine with the upgrade and rancid
A few days later a new beta product of F5 was installed on the box called AVR (not sure what is does but think it has something to do with IP blocking)

The problem  is now when I run : export NOPIPE=YES && ./f5rancid -d il-f5-pri IL &
I have 2 files created :
1. il-f5-pri.new
2. il-f5-pri.raw

The f5rancid script stops with the following message: Error: TIMEOUT reached and when looking to the .RAW file I see where it stops but do not know how to fix it.
I know it is part of ShowLicence !!
On many of our other sites we have ASM and LTM working fine with Rancid.
This QA box has the following option module installed and this is where I can see it breaking !

Any help would be much appreciated !

I have tried to use the lates f5rancid file from version 3.6.2 and it also times out in the same place.

If you require can arrange access so you can debug a living box !

Rancid version we are running rancid 3.2.99  is fairly old but very stable !

Thank you

Shaun



Below is a section Time Limited Modules :
################
Time Limited Modules
  IPI Subscription, 1Yr, 1600|HDJUFUK-LATUGAQ|20170729|20180730|SUBSCRIPTION
#########


###########################################################################################
Sys::License
Licensed Version         11.2.1
Registration key         BDRZF-OIOWS-GOXXE-UPZYR-KUQNSUW
Licensed On              2014/02/02
Service Check Date       2017/07/29
Platform ID              C112
Appliance Serial Number  f5-zjxo-xvwn

Active Modules
  ASM, Unlimited (FCUIUEO-IXFFTED)
  LTM, Base, 2000S (IOJQRSN-NOZEOWZ)
    Application Acceleration Manager, Core
    IPV6 Gateway
    Rate Shaping
    Ram Cache
    Anti-Virus Checks
    Base Endpoint Security Checks
    Firewall Checks
    Network Access
    Secure Virtual Keyboard
    APM, Web Application
    Machine Certificate Checks
    Protected Workspace
    Remote Desktop
    App Tunnel
    ASM, Unlimited
    SSL, 2000S

Time Limited Modules
  IPI Subscription, 1Yr, 1600|HDJUFUK-LATUGAQ|20170729|20180730|SUBSCRIPTION
Error: TIMEOUT reached

###################################################################################


Shaun Krok
Network Team

Herzliya Business Park
Herzliya Pituach 46140
Israel

Telephone: +972 (0)732889406
Mobile: +972 (0)50 2424381
email:shaun.krok at 888holdings.com







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