[rancid] F5 BIG-IP issue

[heasley]

Sun, Jul 30, 2017 at 08:31:15AM +0000, Shaun Krok:
> Hi Heasley
> 
> We have found a new issue where rancid is unable to collect changes from one of our F5 boxes in a QA environment.
> The F5 appliance has just been upgraded to 13.0 of BIG-IP + ASM module
> All was fine with the upgrade and rancid
> A few days later a new beta product of F5 was installed on the box called AVR (not sure what is does but think it has something to do with IP blocking)
> 
> The problem  is now when I run : export NOPIPE=YES && ./f5rancid -d il-f5-pri IL &
> I have 2 files created :
> 1. il-f5-pri.new
> 2. il-f5-pri.raw
> 
> The f5rancid script stops with the following message: Error: TIMEOUT reached and when looking to the .RAW file I see where it stops but do not know how to fix it.
> I know it is part of ShowLicence !!
> On many of our other sites we have ASM and LTM working fine with Rancid.
> This QA box has the following option module installed and this is where I can see it breaking !
> 
> Any help would be much appreciated !
> 
> I have tried to use the lates f5rancid file from version 3.6.2 and it also times out in the same place.
> 
> If you require can arrange access so you can debug a living box !
> 
> Rancid version we are running rancid 3.2.99  is fairly old but very stable !
> 
> Thank you
> 
> Shaun
> 
> 
> 
> Below is a section Time Limited Modules :
> ################
> Time Limited Modules
>   IPI Subscription, 1Yr, 1600|HDJUFUK-LATUGAQ|20170729|20180730|SUBSCRIPTION
> #########
> 
> 
> ###########################################################################################
> Sys::License
> Licensed Version         11.2.1
> Registration key         BDRZF-OIOWS-GOXXE-UPZYR-KUQNSUW
> Licensed On              2014/02/02
> Service Check Date       2017/07/29
> Platform ID              C112
> Appliance Serial Number  f5-zjxo-xvwn
> 
> Active Modules
>   ASM, Unlimited (FCUIUEO-IXFFTED)
>   LTM, Base, 2000S (IOJQRSN-NOZEOWZ)
>     Application Acceleration Manager, Core
>     IPV6 Gateway
>     Rate Shaping
>     Ram Cache
>     Anti-Virus Checks
>     Base Endpoint Security Checks
>     Firewall Checks
>     Network Access
>     Secure Virtual Keyboard
>     APM, Web Application
>     Machine Certificate Checks
>     Protected Workspace
>     Remote Desktop
>     App Tunnel
>     ASM, Unlimited
>     SSL, 2000S
> 
> Time Limited Modules
>   IPI Subscription, 1Yr, 1600|HDJUFUK-LATUGAQ|20170729|20180730|SUBSCRIPTION
> Error: TIMEOUT reached
> 
> ###################################################################################

3.2.99 i think would be just f5rancid/device type f5; is therefore the
command cat /config/bigip.license?  I though perhaps it was just being
slow or hanging, but seems unlikely with cat.  so, i suspect you have
modified the base rancid; how so?