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Sun Blade[tm] 2000 Workstation: Field Information Notices

The following list does not include related external storage FINs, unless they are specific to the system.

Implementation (Impl.):
M
= Mandatory (Fully Pro-Active)

C
= Controlled Pro-Active (per Sun Geo Plan)

R
= Reactive (As Required)

FIN

Impl.
Components Affected Description
I0888-1
R
Fiber channel disks Power management issue causes loss of access to internal fiber channel disks on the Sun Blade 1000/2000, Sun Fire V880, V480, and 280R.
I0887-1
R
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or lower)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or lower)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or lower)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or lower)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or lower)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or lower)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or lower)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or lower)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or )
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or lower)
Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2) SRAM Cache Memory Errors.
I0883-1
R
512MB WS NGDIMM (501-6174-02 / Option X7062A)
256MB WS NGDIMM (501-6175-02 / Option X7061A)
New 256MB and 512MB LC1 DIMMs are now available for the Sun Blade 1000/2000 and Sun Fire 280R platforms. The two DIMMs, P/N 501-6174-02 and 501-61275-02, are 13mm taller than previous DIMMs for these platforms. However, they are interchangeable with the smaller existing DIMMS in Sun Blade 1000/2000 and Sun Fire 280R systems only.
I0874-1
R
Gigabit Ethernet (501-5209-07 or lower) UltraSPARC III systems may panic due to a conflict between the Schizo 2.4 ASIC and the GigaSwift Ethernet PCI Card.
I0868-1
R
Smart Card Reader (370-3933-05, 370-4666-01) Solaris 8 patches required for Smart Card Reader operation on Sun Blade 100, 1000, and 2000 systems.
I0864-1
R
OBP 4.6.{0-6} with Solaris 9 update 1 or later Multiple-CPU systems based on the Safari Bus which run OBP version 4.6.{0-6} and Solaris 9 Update 1 (09/02) or later versions may fail to boot due to an interrupt problem. On Sun Blade 1000 and Sun Blade 2000 systems, a boot of Solaris will hang when the second CPU is brought online. Other Safari Bus platforms running OBP 4.6.{0-6} may also be affected by this issue, although no failures have been reported.
I0856-1
C
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or below)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or below)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or below)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or below)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or below)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or below)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or below)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or below)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or below)
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or below)
UltraSPARC III based platforms could be susceptible to Correctable Fast ECC (UCC) errors that could cause a system panic resulting in loss of service of the system. Any UltraSPARC III based server running Solaris 8 without PatchId 108528-15 can be affected. Systems running Solaris 9 are not affected, and pre-Solaris 8 is not supported on these platforms. This issue has typically been seen on 900MHz UltraSPARC III based processors, although other UltraSPARC III based processors have been impacted as well.
I0846-1
R
ASSY,IFB-LITE+ (375-3069 / X3685A) A specific batch of XVR-500 Graphics Accelerator boards was programmed with incorrect FRU ID information. This information may be confusing to field personnel when it is displayed with the 'fbconfig' command. This is a serviceability issue which has no impact on product functionality.
I0832-1
R
Assembly, Shroud (540-4136-06) CPU shroud inserts for Sun Blade 1000, Sun Blade 2000, Netra 20 (T4) or Sun Fire 280R systems may have been improperly installed during manufacture. The four CPU shroud inserts (to which the CPU module captive screws attach) may exhibit angles greater than the specified .5 degree from vertical, thus causing increased resistance during insertion/removal of the CPUs.
I0816-1
C
Seagate 36GB disk (540-4525-01), Seagate 73GB disk (540-4905-01) Seagate ST336605FC 36GB and ST373405FC 73G drives could be susceptible to label corruption.
I0806-1
R
OBP and POST Sun Blade 1000, Sun Fire 280R and Netra 20 (T4) systems with certain OBP revisions may fail POST with "Scan Chain Broken" error messages.
I0765-1
R
UltraSPARC III family processors (see FIN for list of part numbers affected) Issues with the diagnosing of "send mondo" panics in systems based on the UltraSPARC III family of processors have been noticed. The UltraSPARC III family of processors includes both the UltraSPARC III and UltraSPARC III Cu processors. The frequency and misdiagnosis of the issue seems to be increasing and in many cases has caused customer dissatisfaction due to parts being replaced unnecessarily and the occurrence of additional outages.
I0760-1
R
Memory DIMMs Too many Memory DIMMs are being unnecessarily replaced on UltraSPARC III family of systems utilizing NG-DIMM memory
I0757-1
C
Ethernet RIO Interface (eri) driver Sun Servers which utilize the "eri" driver could be susceptible to Ethernet link errors or hangs.
I0723-1
C
Toshiba DVD-ROM SD-M1401 (390-0025-01) Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris releases from DVD media without a firmware patch.
I0722-1
R
PGX32 CARD (X3668A)
SunBlade 1000 System Board (501-4143-15 or lower)
SunBlade 1000/Sun Fire 280R System Board (501-5938-07 or lower)
Sun Fire 3800 cPCI I/O ASSY (540-4591-01)
Sun Fire 4800/4810/6800 PCI I/O ASSY (540-4616-01)
Sun Fire 4800/4810/6800 cPCI I/O ASSY (540-4617-03)

If the Emulex FC HBA card is placed on the same PCI Bus with any other PCI card which causes the Schizo chip to attempt a 64-bit PIO, a system panic would most likely result. The problem will not occur if the Emulex HBA card is installed alone on a PCI Bus. UltraSparc-III platforms utilizing the Schizo 2.1 or 2.2 ASIC may experience panics due to address parity errors on the PCI Bus. The problem has been seen on the Sun Fire 280R with the Emulex FC HBA card in combination with a PGX32 card installed on the same PCI Bus. This condition occurs when a card on the PCI Bus detects a 64-bit parity address error on the PCI Bus while another card on the same PCI Bus is performing a 64-bit PIO. The following error messages are displayed prior to a system panic:

WARNING: pcisch-0: PCI fault log start:
PCI SERR
PCI error ocurred on device #6
dwordmask=0 bytemask=0 PCI primary error (0):
pcisch-0: PCI secondary error (0):
pcisch-0: PBM AFAR 0.00000000:
pcisch-0: PCI config space error status (4280):
signalled system error. pcisch-0:
PCI fault log end.
panic[cpu1]/thread=2a10000bd40: pcisch-0: PCI bus 2 error(s)!

I0702-1
R
SunForum 3.1 SunForum 3.X is not supported in 8-bit graphics mode on the Sun Blade 100 or Sun Blade 1000 platforms.
I0697-1
C
Patches Recommended patches for Sun Blade 1000 and Sun Fire 280R Systems.
I0696-1
C
Firmware Sun Fire 280R and Sun Blade 1000 systems may fail with "Red State Exception" or "Trap32/63" after power cycle.
I0689-1
R
Torque Tool To torque correctly on a specific Sun Products, refer to the Torque tool matrix for correct Torque Bit Type/Size and Torque Setting.
I0658-1
R

UltraSPARC III 600MHZ 4MB Module (501-4999-07, 501-4999-02)

UltraSPARC III 750MHZ 8MB Module (501-5675-05, 501-5675-02)

Service procedures for replacement of early-release UltraSPARC III modules with pre-fetch pipeline problems.
R
Cable (530-2960) for video conferencing camera (370-4161) If other than SUN cables are used on IEEE 1394 Camera, the pins on the cable do not fully engage to allow the function of the camera.

 

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