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Sun Enterprise[tm] 420R Server: Field Information Notices

The following list does not include related external storage FINs, unless they are specific to the system.

Implementation (Impl.):
M
= Mandatory (Fully Pro-Active)

C
= Controlled Pro-Active (per Sun Geo Plan)

R
= Reactive (As Required)

FIN

Impl.
Components Affected Description
I0896-1
R
Documentation E420R Best Practices Troubleshooting Guide now available.
I0755-1
C
CPU modules Tuning the ecache_scan_rate parameter of the Solaris cache scrubber provides improved Ecache parity error protection on non-mirrored SRAM UltraSPARC II-based systems.
I0749-1
R
CPU modules OS mapping versus physical location of CPU modules for E420R, E450, U80 and Netra t1400/t1405 systems may lead to incorrect module replacement.
I0743-1
R
Rackmounting Rack-mounted Enterprise 220R, 420R and Sun Fire 280R systems may bind with adjacent systems if improperly installed.
I0723-1
C
Toshiba DVD-ROM SD-M1401 (390-0025-01) Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris releases from DVD media without a firmware patch.
I0689-1
R
Torque Tool To torque correctly on a specific Sun Products, refer to the Torque tool matrix for correct Torque Bit Type/Size and Torque Setting.
I0666-1
R
380W Power Supply (300-1449-02 & 300-1449-03) New replacement procedures for defective E220R/E420R system power supplies.
I0665-1
R
Quad Fast Ethernet card (X1034), GBE/P Ethernet card (X1141)

Ultra 80 system board based systems may panic at boot time with certain PCI Bus configurations.

I0642-1
R
System Board (501-5168-17), DC/DC Converter (300-1407-06) Improper insertion of the DC-DC convertor module on certain systems may cause burned pins on the mother board connector.
I0616-1
C
CPU Module Solaris kernel patches provide improved handling and reduction of CPU, Ecache, and main memory errors in UltraSPARC systems. All customers on Solaris 2.5.1, 2.6, 7 and 8 are encouraged to consider upgrading to these kernel patches as they become available.
I0607-1
R
Memory Riser card (501-5218-10)

System initialization failures are sometimes being diagnosed incorrectly on Ultra 80, E420R, Netra T 1400 and Netra T 1405 based systems. As a result, wrong FRU's are being replaced and good parts are being returned to repair depots.

In some cases, where the initialization failure is caused by an improperly installed Memory Riser Card, the parts replaced have been the DIMM or the CPU board.

I0592-1
C
SRC/P Intelligent SCSI RAID Controller ( 375-0078-01, 375-0078-02) Numerous error conditions may result from using the StorEdge SRC/P RAID controller with Firmware Version SM02.
I0570-3
R
CPU Modules The current diagnostic procedure to identify the faulty CPU module from CPU Ecache parity errors is flawed, and it could easily lead to the wrong CPU being replaced. Make sure to follow the appropriate instructions and guidelines to CORRECTLY identify Ecache panic fault diagnosis on multi-cpu systems.
I0542-1
R
Solaris 2.6 5/98 Enterprise 420R and Ultra 80 systems may be unable to reboot after performing a network installation (interactive or jumpstart) from a modified Solaris 2.6 5/98 net install image that was patched via the modify_install_server script found on the 'Operating Environment Installation CD September 1999' CD (part number 704-6914-10).
I0537-2
R
Memory Riser card (501-5218-10) When replacing the memory riser assembly in one of the above mentioned Ultra 80 based systems, caution should be used when tightening the memory riser assembly thumbscrews that hold the card in position. Failure to properly assemble these parts to the correct torque setting, can cause intermittent memory related system problems. Too little torque can cause no memory to be found in the system upon powerup and too much torque can cause damage to the motherboard Memory Riser card connectors.

 

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