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Sun Enterprise[tm] 450 Server: Field Information Notices
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| Implementation (Impl.): M = Mandatory (Fully Pro-Active) C = Controlled Pro-Active (per Sun Geo Plan) R = Reactive (As Required) |
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FIN |
Impl.
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Components Affected | Description |
| I0755-1 |
C
|
CPU modules | Tuning the ecache_scan_rate parameter of the Solaris cache scrubber provides improved Ecache parity error protection on non-mirrored SRAM UltraSPARC II-based systems. |
| I0749-1 |
R
|
CPU modules | OS mapping versus physical location of CPU modules for E420R, E450, U80 and Netra t1400/t1405 systems may lead to incorrect module replacement. |
| I0732-1 |
R
|
Power Supply (300-1302-01, 300-1302-02) | If one of the power supply (300-1302-02 or lower) loses power and becomes bad, it may not be identifiable through Front panel LED lit. |
| I0724-2 |
R
|
18 GB and 36 GB IBM disk drives | Failure analysis results have highlighted a significant failure rate for Drive Not Ready (DNR) on returned IBM 18GB & 36GB disk drives. These failures have been observed to occur as a result of the disk drives either been stored or operated in an extremely hot and humid environments. |
| I0723-1 |
C
|
Toshiba DVD-ROM SD-M1401 (390-0025-01) | Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris releases from DVD media without a firmware patch. |
| I0616-1 |
C
|
CPU Module | Solaris kernel patches provide improved handling and reduction of CPU, Ecache, and main memory errors in UltraSPARC systems. All customers on Solaris 2.5.1, 2.6, 7 and 8 are encouraged to consider upgrading to these kernel patches as they become available. |
| I0592-1 |
C
|
SRC/P Intelligent SCSI RAID Controller ( 375-0078-01, 375-0078-02) | Numerous error conditions may result from using the StorEdge SRC/P RAID controller with Firmware Version SM02. |
| I0570-3 |
R
|
CPU Modules | The current diagnostic procedure to identify the faulty CPU module from CPU Ecache parity errors is flawed, and could easily lead to the wrong CPU being replaced. Make sure to follow the appropriate instructions and guidelines to CORRECTLY identify Ecache panic fault diagnosis on multi-cpu systems. |
| I0561-1 |
C
|
Systems Board (501-2996 and 501-5270) | With older PROM revisions, there is a misdiagnosis of Unrecoverable Errors (UE) and Correctable Errors (CE) where the system reports CPU0 as failing while in fact a different CPU module failed. The wrong error message is due to a feature known as "slave CPU error reporting disabled". |
| I0541-2 |
R
|
FC100/P FC-AL PCI Card (375-0040) |
Any FC-AL PCI loop where A5X00 Storage Arrays are directly connected
to i) a host using PCI FC100/P initiator card without hub, or ii) other
host (dual host) with FC-AL initiator-card is connected to the same loop
may experience the following errors as described in BugId 4243157. UPDATE FOR FIN I0541-2: The Corrective Action on FIN I0541-1 provides two different options or solutions to the above mentioned problems as follows:
Due to resistance from the Field over the cost of implementation, OPTION-2 has been removed from the Corrective Action. This option would have required the customer to purchase and connect a hub to the A5x00 Storage Array. The Corrective Action now recommends only OPTION-1 for avoiding this FC100/P card problem. This restriction is advantageous from high-availability/RAS point of view since having each host on a separate loop removes a single point Of failure (SPOF) in Multi Initiator configurations. |
| I0521-1 |
R
|
605W Power Supply (300-1359-01) | Some power supplies may not respond correctly when the "init 5" command is used to power off the system. The system must be manually powered off instead. |
| I0507-1 |
R
|
Boot Prom | All supported flash prom updates work with all supported Solaris releases. |
| I0488-1 |
C
|
Fan | This system may experience a condition where the fan speed varies in a cyclic fashion with the fans being blasted every minute and then being set to their normal speed by the driver poll thread. |
| I0486-1 |
R
|
PGX32 24Bit Low Cost Frame Buffer (370-3753-02) | This system configured with the PGX32 (370-37530-02) PCI graphics card will not display the proper expected banner when the "banner" command is invoked from the "ok>" prompt. Additionally, after issuing the banner command, the system may experience memory corruption ("Data Access Error" or "Insufficient Virtual Memory" messages). |
| I0476-1 |
R
|
Internal disks | Seating problems may be encountered when adding internal disk drives. The following symptom will be apparent after the internal disk drive(s) has been installed: (1) the "probe SCSI" command will NOT reveal the target ID of the newly installed disk drive and (2) The green LED that corresponds to the installed disk drive will NOT be illuminated. |
| I0456-1 |
R
|
System Board (501-5270-XX) | The Ultra Enterprise 450 Product Notes (805-2320-XX) provides incorrect information on how to set the clock jumper for the 400MHz UltraSPARC II. The silkscreen near J2701 on System Board 501-5270-0X provides incorrect information on how to set the clock jumper for the 400MHz UltraSPARC II. |
| I0406-1 |
R
|
System Board (501-2996) | There is confusion about the front panel status LEDs on Ultra 450 and Enterprise 450 blinking differently on some systems. The NVRAM variable mfg-options sets these systems up as a workstation or server, which controls the front panel LEDs, the system name displayed in the banner, energystar, and watchdog-enable. |
| I0399-2 |
R
|
Power supply (300-1302, 300-1359) |
Under some circumstances, the power supply can be misdiagnosed as failing, when in fact is is working as configured. |
| I0367-1 |
n/a
|
Solaris 2.6 |
Under certain conditions/configurations, this system will fail to boot
Solaris 2.6 via CDROM, the net, or disk, which is due to a software bug.
The typical error message is: |
| I0361-1 |
n/a
|
8 Bay PCI Internal Storage Expansion Option (595-4398-01) and PCI UltraSCSI Host Adapter Installation Guide (805-1271-10) | Product manuals for the 8 Bay PCI Internal Storage Expansion Option were not included in some shipments having a 'date of manufacture' prior to October 29, 1997. |
| I0359-1 |
n/a
|
Serial null-modem cable and Ultra Enterprise 450 Owner's Guide (805-0429-10) | Chapter 2 under the 'How to attach an alphanumeric terminal' section improperly illustrates the connection point for a serial null-modem cable to be the parallel port. This will not work due to it being the parallel port and a terminal is a serial port device. |
| I0358-1 |
n/a
|
560W Power Supply (300-1302-02); 605W Power Supply (300-1359-01) | There is a possibility of stripping the mounting screws of the power supply due to mechanical interference on the chassis. When removing/replacing a power supply, DO NOT use excessive force to tighten the mounting screws. |
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