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Sun Enterprise[tm] 250 Server: Field Information Notices

The following list does not include related external storage FINs, unless they are specific to the system.

Implementation (Impl.):
= Mandatory (Fully Pro-Active)

= Controlled Pro-Active (per Sun Geo Plan)

= Reactive (As Required)


Components Affected Description
CPU modules Tuning the ecache_scan_rate parameter of the Solaris cache scrubber provides improved Ecache parity error protection on non-mirrored SRAM UltraSPARC II-based systems.
18 GB and 36 GB IBM disk drives Failure analysis results have highlighted a significant failure rate for Drive Not Ready (DNR) on returned IBM 18GB & 36GB disk drives. These failures have been observed to occur as a result of the disk drives either been stored or operated in an extremely hot and humid environments.
Toshiba DVD-ROM SD-M1401 (390-0025-01) Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris releases from DVD media without a firmware patch.
CPU Module Solaris kernel patches provide improved handling and reduction of CPU, Ecache, and main memory errors in UltraSPARC systems. All customers on Solaris 2.5.1, 2.6, 7 and 8 are encouraged to consider upgrading to these kernel patches as they become available.
SRC/P Intelligent SCSI RAID Controller ( 375-0078-01, 375-0078-02) Numerous error conditions may result from using the StorEdge SRC/P RAID controller with Firmware Version SM02.
CPU Modules The current diagnostic procedure to identify the faulty CPU module from CPU Ecache parity errors is flawed, and could easily lead to the wrong CPU being replaced. Make sure to follow the appropriate instructions and guidelines to CORRECTLY identify Ecache panic fault diagnosis on multi-cpu systems.
FC100/P FC-AL PCI Card (375-0040)

Any FC-AL PCI loop where A5X00 Storage Arrays are directly connected to i) a host using PCI FC100/P initiator card without hub, or ii) other host (dual host) with FC-AL initiator-card is connected to the same loop may experience the following errors as described in BugId 4243157.
Sample error messages:

Dec 8 05:18:17 name unix: transport rejected (-2)
Dec 8 05:18:17 name unix:
Dec 8 05:18:17 name unix: WARNING: /pci@4,4000/SUNW,
ifp@4/ssd@w2100002037141659,0 (ssd32)
Dec 8 05:18:17 name unix: transport rejected (-2)
Dec 8 05:18:17 name unix:
Dec 8 05:18:18 name unix: ifp0: LIP occurred
Dec 8 05:18:18 name unix: ifp0: Loop up
Dec 8 05:18:18 name unix: ifp0: Loop reconfigure in progress
Dec 8 05:18:18 name unix: ifp0: Loop reconfigure done
Dec 8 08:17:41 name unix: ifp0: Loop down
Dec 8 08:17:46 name unix: ifp0: LIP reset occurred


The Corrective Action on FIN I0541-1 provides two different options or solutions to the above mentioned problems as follows:

  • OPTION-1: The FC100/P card is the only Initiator on any one loop where Sun A5x00 Storage Array are direct connected.
  • OPTION-2: A Sun FCAL hub is placed between the FC100/P card(s), and the A5X00 Storage Array. In this case, more than one host-adapter on the same loop, may be used.

Due to resistance from the Field over the cost of implementation, OPTION-2 has been removed from the Corrective Action. This option would have required the customer to purchase and connect a hub to the A5x00 Storage Array. The Corrective Action now recommends only OPTION-1 for avoiding this FC100/P card problem. This restriction is advantageous from high-availability/RAS point of view since having each host on a separate loop removes a single point Of failure (SPOF) in Multi Initiator configurations.

Toshiba CDROM (370-3415, 370-3416)

SunSolve CDs may experience read errors on Toshiba XM-6201B 32x drives.


CPU Module (501-5237) Sun Enterprise 250 Server 400MHZ CPU Modules may sustain damage during installation.
Solaris 2.5.1 Supplement CD Problems loading Solaris 2.5.1 Supplement CD on E250's running Solaris 2.5.1 11/97.
NVRAM Default NVRAM parameters on E250 Servers shipped between 09/05/98 and 09/25/98 may be set incorrectly.
System Board (501-4681) Failure to remove power cables from E250 system board may result in NVRAM corruption. The NVRAM of an E250 (location U2706) will lose data (hostid, ethernet address, ...) if the NVRAM chip is changed (swapped) while the system is OFF but still plugged into an outlet and the power cable connectors on the mother board have NOT been disconnected.


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